6 Replies Latest reply: Feb 5, 2013 3:34 PM by maxfrompa
maxfrompa Level 1 Level 1

I created a document and framed it in one of the stationery formats.  It was then sent over to a friend for comments.  I can now no longer make changes to the document.  Whatever I try - cut, paste, creating a new paragraph is not possible.

 

I have also tried to move the text to a new document or a blank e-mail format, I can't make any changes. 

 

Please offer any help.  Why would this be so restrictive? 


MacBook Pro
Solved by maxfrompa on Feb 5, 2013 3:34 PM Solved
Okay, one more update, just to not totally trash Mail.  I cut and pasted the text into a new e-mail.  The trick on editing is that you have to start from an existing sentence and then it will accept a change.  You can't put the cursor at a new paragraph point, the document won't allow a paragraph to be inserted.  It only inserts if you continue typing from the previous paragraph, go figure. I was not able to put this back into stationery form, however, it went off the page and would not realign. I was able to send out a plain e-mail and not have to re-type. Lesson learned is that only when all text is perfect can you pretty it up.  After that, it won't allow for editing within the form and it won't align properly if you cut and paste into a new stationery form. That's it.
Reply by Klaus1 on Feb 5, 2013 11:13 AM Helpful
Because you can only edit emails that have been saved as a draft, and then only until you have sent it. Once sent it is carved in stone to prevent fraud. Suggestion: either recreate it, or take a screenshot and send that as an attachment to your friend.
Reply by maxfrompa on Feb 5, 2013 1:52 PM Helpful
Thanks, I had tried the reply option as well in my mode of desperation to not type all content over again.  It will not let me add anything in in reply mode either.  It creates a black box at the end of the document where you can put a new copy.  Nothing in the body, not a letter, word or new paragraph, no changes allowed.  It's a lot like an IBM Selectric Typewriter used to act . . . I am installing Outlook where it behaves like a normal mail system.   If anyone has any other thoughts, happy to try them. Thanks again.

All replies

  • BDAqua Level 10 Level 10

    Hmmm, was it maybe saved as a Template???

     

    Can you copy the text of the one in Sent folder?

  • Klaus1 Level 8 Level 8

    Because you can only edit emails that have been saved as a draft, and then only until you have sent it. Once sent it is carved in stone to prevent fraud.

     

    Suggestion: either recreate it, or take a screenshot and send that as an attachment to your friend.

  • maxfrompa Level 1 Level 1

    Thanks, all, this is most inconvenient and again an illogical twist to trying to pretty up an e-mail in Apple's Mail program.  I won't do that again. 

     

    This is a two-pager and it looks like I have to re-create it in order to edit it.  Double ouch.

  • BDAqua Level 10 Level 10

    Have you tried Reply to that eMail, with it set to include it in the Reply?

     

    I'm thinking you could edit or copy it in the Reply.

  • maxfrompa Level 1 Level 1

    Thanks, I had tried the reply option as well in my mode of desperation to not type all content over again.  It will not let me add anything in in reply mode either.  It creates a black box at the end of the document where you can put a new copy.  Nothing in the body, not a letter, word or new paragraph, no changes allowed.  It's a lot like an IBM Selectric Typewriter used to act . . .

     

    I am installing Outlook where it behaves like a normal mail system. 

     

    If anyone has any other thoughts, happy to try them.

     

    Thanks again.

  • maxfrompa Level 1 Level 1

    Okay, one more update, just to not totally trash Mail.  I cut and pasted the text into a new e-mail.  The trick on editing is that you have to start from an existing sentence and then it will accept a change.  You can't put the cursor at a new paragraph point, the document won't allow a paragraph to be inserted.  It only inserts if you continue typing from the previous paragraph, go figure.

     

    I was not able to put this back into stationery form, however, it went off the page and would not realign.

     

    I was able to send out a plain e-mail and not have to re-type.

     

    Lesson learned is that only when all text is perfect can you pretty it up.  After that, it won't allow for editing within the form and it won't align properly if you cut and paste into a new stationery form.

     

    That's it.