its saying my sim card is not compatible?

My Iphone is saying my new sim card is not compatible?? how do i fix this if my phone was bought unlocked??

iPhone 4S

Posted on Feb 5, 2013 5:42 AM

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5 replies

Feb 5, 2013 7:24 AM in response to louiseohara

It certainly should be unlocked then. If you haven't done so already, try the usual steps: restart, reset, restore.


http://support.apple.com/kb/HT1430


http://support.apple.com/kb/HT1414


If that doesn't help, then even though the SIM works in another phone, I'd still suggest getting another SIM from your carrier and trying that (and confirm that the carrier you wish to use does support the iPhone). If you still have problems after that, call Apple Support or take your iPhone to an Apple Store.


Regards.

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its saying my sim card is not compatible?

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