Office 2011 Cannot Open-Please help
Can anyone help me please...? I hope this is the right forum to post.
I currently have iMac with OS X 10.8.6 operating software. I tried to down load the latest update from Office this morning but it did not complete its download. The screen froze and I had to restart the iMac again. All went well until I tried to open my Outlook app. It failed to open. I looked for the problem and saw the following message.
Process: Microsoft Outlook [2100]
Path: /Applications/Microsoft Office 2011/Microsoft Outlook.app/Contents/MacOS/Microsoft Outlook
Identifier: com.microsoft.Outlook
Version: ??? (???)
Build Info: Unknown-100825~0
Code Type: X86 (Native)
Parent Process: launchd [104]
Date/Time: 2013-02-05 16:16:48.829 +0000
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 12072 sec
Crashes Since Last Report: 93
Per-App Crashes Since Last Report: 38
Anonymous UUID: 3C29F960-B269-4B07-85E6-0D4FF16A0489
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: @rpath/molc.framework/Versions/14/molc
Referenced from: /Applications/Microsoft Office 2011/Microsoft Outlook.app/Contents/MacOS/../../../Office/MicrosoftSetupUI.framework/Versions/ 14/MicrosoftSetupUI
Reason: image not found
Binary Images:
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <283EE026-C0FE-1FF9-DB81-BFB155793157> /usr/lib/dyld
Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 3.1 GHz, 4 GB, SMC 1.72f1
Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 1024 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.35.3
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD1001FALS-403AA0, 931.51 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: FaceTime HD Camera (Built-in), 0x05ac (Apple Inc.), 0x850b, 0xfa200000 / 3
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Firebird USB Flash Drive, 0x0781 (SanDisk Corporation), 0x5567, 0xfa130000 / 5
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0xfa111000 / 6
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 4
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfd110000 / 3
Can anyone advise. I have reload Office 2011 twice but to no avail. Do I need a newer version of OS X as my checker says I am up to date.
Many Thanks
Airbornespurs
iMac, iOS 5.0.1