update will not install
I have tried multiple times to update my I-pod Touch, 5th Generation. The update has downloaded but will not install. Any help will be appreciated.
iPod touch
How are you updating?
What eactly happens? Error message?
3 replies
nothing, when i plug it in it shows the usb end of the cable and an arrow pointing towards the i-tunes logo. I open I tunes and it tells me I need to recover and update. I followed the instructions and downloaded the update and it just sat there, said nothing about installing. I tried again and then the time became 95 mins and it still didn't change.
- Try disabling the computer's firewall and antivirus.
- Try the manual install method described in:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
Also maybe
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
update will not install