5 Replies Latest reply: Feb 6, 2013 5:08 AM by KarenSelena
SarahKM Level 1 (0 points)

Safari keeps crashing and a Netflix pop up opens everytime I open Safari. The same window and tabs keep reloading every time I open Safari. I have tried clearing the history and resetting Safari, but nothing is working.

Below is the error report I am getting.

Please help!

 

 

Date/Time:   2013-02-05 10:58:26 -0800
OS Version:  10.7.5 (Build 11G63)
Architecture:x86_64

Report Version:  9

 

Command:     Safari
Path:        /Applications/Safari.app/Contents/MacOS/Safari
Version:     6.0.2 (7536.26.17)

Build Version:   2

Project Name:WebBrowser

Source Version:  7536026017000000

Parent:      launchd [122]

 

PID:         22292
Event:       hang
Duration:    0.98s
Steps:       10 (100ms sampling interval)

 

Pageins:     0
Pageouts:    0

 

 

Process:     Safari [22292]
Path:        /Applications/Safari.app/Contents/MacOS/Safari
Architecture:x86_64
UID:         502

 

  Thread 0x44c887 DispatchQueue 63

  User stack:


10 ??? (in Safari) [0x10b170f2c]

10 SafariMain + 166 (in Safari) [0x10b38735a]

10 NSApplicationMain + 867 (in AppKit) [0x7fff918f3eac]

10 -[NSApplication run] + 470 (in AppKit) [0x7fff916779b9]

10 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 162 (in Safari) [0x10b1c234f]

10 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135 (in AppKit) [0x7fff9167b07d]

10 _DPSNextEvent + 659 (in AppKit) [0x7fff9167b779]

10 BlockUntilNextEventMatchingListInMode + 62 (in HIToolbox) [0x7fff943683fa]

10 ReceiveNextEventCommon + 355 (in HIToolbox) [0x7fff9436856d]

10 RunCurrentEventLoopInMode + 277 (in HIToolbox) [0x7fff943612bf]

10 CFRunLoopRunSpecific + 230 (in CoreFoundation) [0x7fff94f33486]

10 __CFRunLoopRun + 1724 (in CoreFoundation) [0x7fff94f33e7c]

10 _dispatch_main_queue_callback_4CF + 257 (in libdispatch.dylib) [0x7fff8ceb98bf]

10 _dispatch_queue_invoke + 71 (in libdispatch.dylib) [0x7fff8ceb913f]

10 _dispatch_source_invoke + 649 (in libdispatch.dylib) [0x7fff8cebc497]

10 __-[NSPersistentUIManager acquireDirtyState]_block_invoke_1 + 53 (in AppKit) [0x7fff916d5958]

10 -[NSPersistentUIManager flushPersistentStateAndClose:waitingUntilDone:] + 182 (in AppKit) [0x7fff916d5a7a]

10 -[NSPersistentUIManager flushAllChangesOptionallyWaitingUntilDone:updatingSnapshots:] + 715 (in AppKit) [0x7fff916d5d73]

10 _dispatch_barrier_sync_f_invoke + 33 (in libdispatch.dylib) [0x7fff8ceb9c75]

10 __-[NSPersistentUIManager flushAllChangesOptionallyWaitingUntilDone:updatingSnapshots:]_block_invoke_1 + 1698 (in AppKit) [0x7fff916d684f]

10 _dispatch_barrier_sync_f_slow + 137 (in libdispatch.dylib) [0x7fff8ceb9f7a]

10 semaphore_wait_trap + 10 (in libsystem_kernel.dylib) [0x7fff909de6b6]

  Kernel stack:


10 semaphore_wait_continue + 0 (in mach_kernel) [0xffffff8000234650]

 

  Thread 0x44c89b DispatchQueue 2

  User stack:


10 _dispatch_mgr_thread + 54 (in libdispatch.dylib) [0x7fff8ceb8316]

10 kevent + 10 (in libsystem_kernel.dylib) [0x7fff909e07e6]

  Kernel stack:


10 kqueue_scan + 416 (in mach_kernel) [0xffffff800053b4d0]

 

  Thread 0x44cbec DispatchQueue 62

  User stack:


10 start_wqthread + 13 (in libsystem_c.dylib) [0x7fff956d5b85]

10 _pthread_wqthread + 316 (in libsystem_c.dylib) [0x7fff956d43da]

10 _dispatch_worker_thread2 + 198 (in libdispatch.dylib) [0x7fff8ceb8928]

10 _dispatch_queue_invoke + 54 (in libdispatch.dylib) [0x7fff8ceb912e]

10 _dispatch_queue_drain + 264 (in libdispatch.dylib) [0x7fff8ceb92d2]

10 _dispatch_call_block_and_release + 18 (in libdispatch.dylib) [0x7fff8ceb7a82]

10 __-[NSPersistentUIManager _updateSnapshotForWindowNumber:forWindowID:encryptionUUID:encryptionKey:encrypt ionKeyGeneration:waitUntilDone:]_block_invoke_3 + 295 (in AppKit) [0x7fff91e958d0]

10 -[NSPersistentUIManager writeWindowSnapshot:length:width:height:bytesPerRow:toFile:inDirectory:encrypti ngWithKey:uuid:checksum:isUserWaitingImpatientlyForThisThingToFinish:] + 128 (in AppKit) [0x7fff91e90ef4]

10 -[NSPersistentUIManager refreshStateDirectoryIfNecessary] + 79 (in AppKit) [0x7fff916d7693]

10 -[NSPersistentUIManager tryCreatingPersistentStateDirectoryForURL:] + 483 (in AppKit) [0x7fff916d7886]

10 _URLEnumeratorGetNextURL + 118 (in CoreServicesInternal) [0x7fff8f19ceb9]

10 _ZL17_GetDirectoryURLsP16_CFURLEnumerator + 1134 (in CoreServicesInternal) [0x7fff8f19c796]

10 ftsattr_read$INODE64 + 359 (in CoreServicesInternal) [0x7fff8f1a100a]

10 getdirentriesattr + 10 (in libsystem_kernel.dylib) [0x7fff909e0642]

  Kernel stack:


10 hndl_unix_scall64 + 19 (in mach_kernel) [0xffffff80002daea3]

10 unix_syscall64 + 507 (in mach_kernel) [0xffffff80005ce4cb]

10 getdirentriesattr + 588 (in mach_kernel) [0xffffff80003065cc]

10 VNOP_READDIRATTR + 83 (in mach_kernel) [0xffffff8000319723]

10 hfs_vnop_readdirattr + 1650 (in mach_kernel) [0xffffff80004d4932]

10 hfs_chash_getvnode + 197 (in mach_kernel) [0xffffff80004dd445]

10 vnode_getwithvid + 35 (in mach_kernel) [0xffffff80002fde53]

10 vnode_getiocount + 114 (in mach_kernel) [0xffffff80002fd212]

10 msleep + 119 (in mach_kernel) [0xffffff8000556217]

10 wakeup + 267 (in mach_kernel) [0xffffff8000555bbb]

10 lck_mtx_sleep + 74 (in mach_kernel) [0xffffff8000227efa]

10 thread_block_reason + 299 (in mach_kernel) [0xffffff800022f42b]

10 thread_continue + 1661 (in mach_kernel) [0xffffff800022f1ad]

10 machine_switch_context + 361 (in mach_kernel) [0xffffff80002c2939]

 

  Thread 0x44c8a2

  User stack:


10 thread_start + 13 (in libsystem_c.dylib) [0x7fff956d5b75]

10 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff956d28bf]

10 _ZN3WTFL19wtfThreadEntryPointEPv + 15 (in JavaScriptCore) [0x10bb7638f]

10 WebCore::IconDatabase::iconDatabaseSyncThread() + 500 (in WebCore) [0x10c22e6b4]

10 WebCore::IconDatabase::syncThreadMainLoop() + 107 (in WebCore) [0x10c230b9b]

10 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff909dfbca]

  Kernel stack:


10 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]

 

  Thread 0x44c8a4

  User stack:


10 thread_start + 13 (in libsystem_c.dylib) [0x7fff956d5b75]

10 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff956d28bf]

10 thread_fun + 24 (in QuartzCore) [0x7fff95202d35]

10 CA::Render::Server::server_thread(void*) + 184 (in QuartzCore) [0x7fff95202df5]

10 mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff909de67a]

  Kernel stack:


10 ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]

 

  Thread 0x44c8ad

  User stack:


10 thread_start + 13 (in libsystem_c.dylib) [0x7fff956d5b75]

10 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff956d28bf]

10 __NSThread__main__ + 1575 (in Foundation) [0x7fff913496a2]

10 -[NSThread main] + 68 (in Foundation) [0x7fff9134972a]

10 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 335 (in Foundation) [0x7fff91354fd7]

10 CFRunLoopRunSpecific + 230 (in CoreFoundation) [0x7fff94f33486]

10 __CFRunLoopRun + 1204 (in CoreFoundation) [0x7fff94f33c74]

10 __CFRunLoopServiceMachPort + 188 (in CoreFoundation) [0x7fff94f2b50c]

10 mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff909de67a]

  Kernel stack:


10 ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]

 

  Thread 0x44c8b4

  User stack:


10 thread_start + 13 (in libsystem_c.dylib) [0x7fff956d5b75]

10 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff956d28bf]

10 _ZN3WTFL19wtfThreadEntryPointEPv + 15 (in JavaScriptCore) [0x10bb7638f]

10 JSC::BlockAllocator::blockFreeingThreadMain() + 90 (in JavaScriptCore) [0x10bb60d9a]

10 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118 (in JavaScriptCore) [0x10b93efb6]

10 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff909dfbca]

  Kernel stack:


10 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]

 

  Thread 0x44c8b5

  User stack:


10 thread_start + 13 (in libsystem_c.dylib) [0x7fff956d5b75]

10 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff956d28bf]

10 _ZN3WTFL19wtfThreadEntryPointEPv + 15 (in JavaScriptCore) [0x10bb7638f]

10 JSC::MarkStackThreadSharedData::markingThreadMain() + 214 (in JavaScriptCore) [0x10bac3696]

10 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212 (in JavaScriptCore) [0x10bac37b4]

10 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff909dfbca]

  Kernel stack:


10 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]

 

  Thread 0x44c8b6

  User stack:


10 thread_start + 13 (in libsystem_c.dylib) [0x7fff956d5b75]

10 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff956d28bf]

10 _ZN3WTFL19wtfThreadEntryPointEPv + 15 (in JavaScriptCore) [0x10bb7638f]

10 JSC::MarkStackThreadSharedData::markingThreadMain() + 214 (in JavaScriptCore) [0x10bac3696]

10 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212 (in JavaScriptCore) [0x10bac37b4]

10 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff909dfbca]

  Kernel stack:


10 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]

 

  Thread 0x44c8b7

  User stack:


10 thread_start + 13 (in libsystem_c.dylib) [0x7fff956d5b75]

10 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff956d28bf]

10 _ZN3WTFL19wtfThreadEntryPointEPv + 15 (in JavaScriptCore) [0x10bb7638f]

10 JSC::MarkStackThreadSharedData::markingThreadMain() + 214 (in JavaScriptCore) [0x10bac3696]

10 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212 (in JavaScriptCore) [0x10bac37b4]

10 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff909dfbca]

  Kernel stack:


10 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]

 

  Thread 0x44c97d

  User stack:


10 thread_start + 13 (in libsystem_c.dylib) [0x7fff956d5b75]

10 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff956d28bf]

10 _ZN3WTFL19wtfThreadEntryPointEPv + 15 (in JavaScriptCore) [0x10bb7638f]

10 JSC::BlockAllocator::blockFreeingThreadMain() + 90 (in JavaScriptCore) [0x10bb60d9a]

10 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118 (in JavaScriptCore) [0x10b93efb6]

10 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff909dfbca]

  Kernel stack:


10 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]

 

  Thread 0x44c97e

  User stack:


10 thread_start + 13 (in libsystem_c.dylib) [0x7fff956d5b75]

10 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff956d28bf]

10 _ZN3WTFL19wtfThreadEntryPointEPv + 15 (in JavaScriptCore) [0x10bb7638f]

10 JSC::MarkStackThreadSharedData::markingThreadMain() + 214 (in JavaScriptCore) [0x10bac3696]

10 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212 (in JavaScriptCore) [0x10bac37b4]

10 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff909dfbca]

  Kernel stack:


10 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]

 

  Thread 0x44c97f

  User stack:


10 thread_start + 13 (in libsystem_c.dylib) [0x7fff956d5b75]

10 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff956d28bf]

10 _ZN3WTFL19wtfThreadEntryPointEPv + 15 (in JavaScriptCore) [0x10bb7638f]

10 JSC::MarkStackThreadSharedData::markingThreadMain() + 214 (in JavaScriptCore) [0x10bac3696]

10 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212 (in JavaScriptCore) [0x10bac37b4]

10 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff909dfbca]

  Kernel stack:


10 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]

 

  Thread 0x44c980

  User stack:


10 thread_start + 13 (in libsystem_c.dylib) [0x7fff956d5b75]

10 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff956d28bf]

10 _ZN3WTFL19wtfThreadEntryPointEPv + 15 (in JavaScriptCore) [0x10bb7638f]

10 JSC::MarkStackThreadSharedData::markingThreadMain() + 214 (in JavaScriptCore) [0x10bac3696]

10 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212 (in JavaScriptCore) [0x10bac37b4]

10 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff909dfbca]

  Kernel stack:


10 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]

 

  Thread 0x44c991

  User stack:


10 thread_start + 13 (in libsystem_c.dylib) [0x7fff956d5b75]

10 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff956d28bf]

10 _ZN3WTFL19wtfThreadEntryPointEPv + 15 (in JavaScriptCore) [0x10bb7638f]

10 Safari::MessageRunLoop::threadBody() + 106 (in Safari) [0x10b338ec6]

10 CFRunLoopRunSpecific + 230 (in CoreFoundation) [0x7fff94f33486]

10 __CFRunLoopRun + 1204 (in CoreFoundation) [0x7fff94f33c74]

10 __CFRunLoopServiceMachPort + 188 (in CoreFoundation) [0x7fff94f2b50c]

10 mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff909de67a]

  Kernel stack:


10 ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]

 

  Thread 0x44c99f

  User stack:


10 thread_start + 13 (in libsystem_c.dylib) [0x7fff956d5b75]

10 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff956d28bf]

10 _ZN3WTFL19wtfThreadEntryPointEPv + 15 (in JavaScriptCore) [0x10bb7638f]

10 WebCore::StorageThread::threadEntryPoint() + 154 (in WebCore) [0x10c248afa]

10 ***::PassOwnPtr<WebCore::StorageTask> ***::MessageQueue<WebCore::StorageTask>::waitForMessageFilteredWithTimeout<bool ()(WebCore::StorageTask*)>(***::MessageQueueWaitResult&, bool (&)(WebCore::StorageTask*), double) + 81 (in WebCore) [0x10ccea0a1]

10 ***::ThreadCondition::timedWait(***::Mutex&, double) + 61 (in JavaScriptCore) [0x10b93ef7d]

10 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff909dfbca]

  Kernel stack:


10 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]

 

  Thread 0x44caf3

  User stack:


10 thread_start + 13 (in libsystem_c.dylib) [0x7fff956d5b75]

10 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff956d28bf]

10 __select + 10 (in libsystem_kernel.dylib) [0x7fff909dfdf2]

  Kernel stack:


10 wakeup + 992 (in mach_kernel) [0xffffff8000555e90]

 

  Thread 0x44cd47

  User stack:


10 thread_start + 13 (in libsystem_c.dylib) [0x7fff956d5b75]

10 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff956d28bf]

10 _ZL13startIOThreadPv + 148 (in CoreVideo) [0x7fff8c5f73e9]

10 CVDisplayLink::runIOThread() + 710 (in CoreVideo) [0x7fff8c5f76c8]

10 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff909dfbca]

  Kernel stack:


10 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]

 

  Binary Images:


0x10b170000 -    0x10b170fff  com.apple.Safari 6.0.2 (7536.26.17) <712FC0E4-1F7C-3C6F-A65F-8F9EDE304463> /Applications/Safari.app/Contents/MacOS/Safari

0x10b175000 -    0x10b617fff  com.apple.Safari.framework 7536 (7536.26.17) <8C9589AE-EA24-3360-812B-DBAE560FBE7F> /System/Library/StagedFrameworks/Safari/Safari.framework/Safari

0x10b938000 -    0x10bbd2ff7  com.apple.JavaScriptCore 7536 (7536.26.15) <DE475475-D66E-3BF3-9AA6-422601989CF6> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore

0x10c22a000 -    0x10d1d0ff7  com.apple.WebCore 7536 (7536.26.15) <BB07086A-227A-3817-BFED-4DF34E04CD56> /System/Library/StagedFrameworks/Safari/WebCore.framework/WebCore

0x7fff8c5f5000 - 0x7fff8c61efff  com.apple.CoreVideo 1.7 (70.3) <9A9D4058-9935-3B0A-B1A6-27EB78D02249> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo

0x7fff8ceb6000 - 0x7fff8cec4fff  libdispatch.dylib ??? (???) <8E03C652-922A-3399-93DE-9EA0CBFA0039> /usr/lib/system/libdispatch.dylib

0x7fff8f17f000 - 0x7fff8f1abff7  com.apple.CoreServicesInternal 113.19 (113.19) <74532B3B-EDE0-3553-9BED-F02B9CDF1FF7> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal

0x7fff909c9000 - 0x7fff909e9fff  libsystem_kernel.dylib ??? (???) <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib

0x7fff912ef000 - 0x7fff91608fff  com.apple.Foundation 6.7.2 (833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation

0x7fff91673000 - 0x7fff92279fff  com.apple.AppKit 6.7.5 (1138.51) <44417D02-6123-3FC3-A119-CE51BB4C3006> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

0x7fff9435f000 - 0x7fff9468bfff  com.apple.HIToolbox 1.9 (???) <CCB32DEA-D0CA-35D1-8019-E599C8007AB6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox

0x7fff94efb000 - 0x7fff950cfff7  com.apple.CoreFoundation 6.7.2 (635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

0x7fff95200000 - 0x7fff953a0ff7  com.apple.QuartzCore 1.7 (270.5) <19E5E0AB-DAA9-3F97-988C-D9A46AFB9C04> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore

0x7fff95684000 - 0x7fff95761fef  libsystem_c.dylib ??? (???) <41B43515-2806-3FBC-ACF1-A16F35B7E290> /usr/lib/system/libsystem_c.dylib

 

 

Model: iMac12,1, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 1.71f22

Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620

AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.67.5-P2P

Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: WDC WD5000AAKS-402AA0, 500.11 GB

Serial ATA Device: OPTIARC DVD RW AD-5690H

USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3

USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2

USB Device: Backup+ SL, 0x0bc2  (Seagate LLC), 0xa013, 0xfa120000 / 5

USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6

USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4

USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 3

 

<Edited by host>


iMac, Mac OS X (10.7.5)
  • KarenSelena Level 4 (1,960 points)

    Try holding down your shift key, when you launch Safari.

  • SarahKM Level 1 (0 points)

    Hi Karen,

    That worked to launch a new Safari window, but Safari froze with in a minute. It says application not responding. I have to force quit it again.

  • zombi3g Level 1 (40 points)

    Try launching Safari with the Shift key held down again, then choose Reset Safari from the Safari menu at the top of the screen. In the window that appears check/select "Reset Top Sites, Remove webpage preview images, remove website data" then click Reset. See if this fixes it.

  • SarahKM Level 1 (0 points)

    Thank you for suggesting help!

    I just tried that and it still froze, moments after.

    ???

  • KarenSelena Level 4 (1,960 points)

    Quit all applications.  In the top menu, ensure finder is displayed beside the apple.  Then, go to "go".  When the drop down appears, hold down your option key on the keyboard.  This will make the "library" appear right under home. 

     

    Select "library", then go to the preferences folder.  Inside, look for "com.apple.safari.plist" and drag it out to your desktop.

     

    Launch safari.