3 Replies Latest reply: Feb 11, 2013 8:06 AM by Roger Wilmut1
cashilini Level 1 Level 1 (0 points)

We used to use Podcast Maker to do everything for us, but it doesn't work under Mountain Lion.  We're now having problems with people being able to see the episodes in iTunes, and since there a lot of moving parts, I can't isolate the problem.  Any help would be greatly appreciated.

 

iTunes link to podcast: https://itunes.apple.com/us/podcast/big-lens-fast-shutter/id424761854?mt=2

We write all the changes/new episodes to: http://www.mattcohenphoto.com/BLFS/blfs-podcast.xml

iTunes pulls from http://feeds.feedburner.com/BigLensFastShutter (set up before I took over)

 

Is that enough info to troubleshoot?

  • Roger Wilmut1 Level 9 Level 9 (69,245 points)

    The Feedburner feed is broken. If you go to it it keeps reloading very rapidly to the point where it's not possible to examine it. iTunes is consequently unable to to read it and if you subscribe to it no episodes show.

     

    I managed to download the file at that address - it's code is:

     

    <!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/1999/REC-html401-19991224/strict.dtd">

    <!-- <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN"

    "http://www.w3.org/TR/html4/strict.dtd"> -->

    <HTML>

    <HEAD>

    <META HTTP-EQUIV="Refresh" CONTENT="0.1">

    <META HTTP-EQUIV="Pragma" CONTENT="no-cache">

    <META HTTP-EQUIV="Expires" CONTENT="-1">

    <TITLE></TITLE>

    </HEAD>

    <BODY><P></BODY>

    </HTML>

     

    I have no idea how this comes to be at the address of a Feedburner feed, or whether if you approach Feedburner you will get any sort of help from them. You may need to email podcasts 'at' apple.com and ask them to move the Store to using the feed at

     

    http://www.mattcohenphoto.com/BLFS/blfs-podcast.xml

     

    which does work OK.

  • cashilini Level 1 Level 1 (0 points)

    So I contacted Apple and they switched our feed away from Feedburner and to the one on my server http://www.mattcohenphoto.com/BLFS/blfs-podcast.xml

     

    We're still having problems, for example I can not see the most recent episode in the Podcasts app on my phone, or see it in iTunes.  I have read through all of the tag documentation and can't seem to figure out what could be wrong at this point.

     

    Any help would be appreciated.

  • Roger Wilmut1 Level 9 Level 9 (69,245 points)

    Your latest episode has introduced a fatal error into your feed:

     

    <itunes:subtitle>Episode 24: In Episode 24 Mark Rebilas joins Ryu & Matt for an extensive discission on remotes.</itunes:subtitle>

     

    The presence of an ampersand ('&') by itself signifies the start of a code sequence which is never completed, and this renders the entire feed unreadable. You could replace it with the code

     

    &amp;

     

    but I would suggest just using the word 'and' instead.

     

    Once changed you should be OK, but this episode was only posted today so it probably won't appear in the Store for a couple of days, though it should be visible at once when subscribing.