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Need help: When installing iTunes on Windows 7, installer is stopping at "Installing Apple Application Support". Can anyone help....this is the first time I am using an Apple product and it sure is not very user friendly!!!

I am trying to install itunes but the installer is not going beyond the "Installing Apple application support" stage,

iPad 2

Posted on Feb 5, 2013 12:17 PM

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6 replies

Feb 5, 2013 10:07 PM in response to JPButtigieg

Do you have any of these programs installed?


  1. iTunes
  2. QuickTime
  3. Apple Software Update
  4. Apple Mobile Device Support
  5. Bonjour
  6. Apple Application Support


I had the trouble that if an old #4 or #5 was installed, a full iTunes install did not work.


If you have any of the above installed, try this,


Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

http://support.apple.com/kb/HT1923

Feb 6, 2013 6:41 AM in response to JPButtigieg

So you likely have another program blocking the scripted Apple installer.

You might try a manual install.

The instructions below I've done with Windows 7 64 bit.


After downloading the latest version of iTunes from Apple, extract the files in “iTunes64Setup.exe”

(If you have never done this, you may need to download a program such as WinRAR [64 bit].)


Manually run each install file in the following order.


AppleApplicationSupport.msi

Bonjour64.msi

AppleMobileDeviceSupport64.msi

AppleSoftwareUpdate.msi

iTunes64.msi


If there are any errors, stop, and write back with the results.

Need help: When installing iTunes on Windows 7, installer is stopping at "Installing Apple Application Support". Can anyone help....this is the first time I am using an Apple product and it sure is not very user friendly!!!

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