iPod 4 virus?

My iPod 4th generation does not play any kind of videos and Safari, nor mail doesn't work they both crash every time i open them; also, i tried to restore everything multiple times, also, i can not update to iOS 6 and it fails to do so every time with restoring and updating. Should a virus be expected?

iPod touch, iOS 5.1, 4th gen

Posted on Feb 5, 2013 2:02 PM

Reply
14 replies

Feb 5, 2013 2:29 PM in response to Brian S Wroblewski

Hello,


I am currently an owner of an Ipod Touch 4th generation. I see you are having problems with your Ipod Touch, so I will try to find a solution to your problem.🙂


Try making an appointment at the Genius Bar of an Apple Store


Hope that helps!

If none of the above solutions work, can you please respond back ASAP as I will try to find another solution to your problem (This might even help others with the same problem!)


Cheers!

Pizza98704

Feb 6, 2013 4:55 AM in response to Brian S Wroblewski

Try:

fix for Home button

iPhone Home Button Not Working or Unresponsive? Try This Fix

- If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch

- If not under warranty Apple will exchange your iPod for a refurbished one for:

Apple - Support - iPod - Repair pricing

You can do it an an Apple store by:

Apple Retail Store - Genius Bar

or sent it in to Apple. See:

Apple - Support - iPod - Service FAQ

- There are third-party places like the following that will repair the Home button. Google for more.

iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens



Also, if you need to place the iPod in reciovery mode use this program.

RecBoot: Easy Way to Put iPhone into Recovery Mode

Brian S Wroblewski wrote:


The problem with that is that my home button is broke and is pushed in and its hard to get it to register .

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPod 4 virus?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.