Did you ever find this answer? I'm on the phone with Apple Care and they want $695 for a support call. We're a small company and having issues.... so $700 for a one time call is out of our budget.
Our issues are:
I have added domains to whitelist... they still get marked as **SPAM**.
Spam learning is dependent on redirecting mail to the junkmail and notjunkmail accounts... which is great but we're a mixed environment. Not everyone has redirect feature.
What I want to do...
Get Whitelisting to work.
Then create a server side rule to move anything marked **SPAM** to that user's junk folder.
Next allow spamassassin to access each user's junk folder and learn from anything in there.
if anyone knows how to do those or knows of a great how-to I don't care to read one bit. So far my search for this information is coming up short.