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forgotten passcode

Hi, upon backing up and updating my iPad (today), I was asked to set up a PASSCODE, basically to ensure when it starts, I have to enter a code to access my iPad. I noted when putting in the PASSCODE, only 50% of the info was being diplayed, basically not all the numbers and leters were being shown a bullets (as I typed) on the screen (into the small white passcode rectangle block), I just assumed this was a security feature. Not so, when I disconcted the iPad from the Laptop, tuned the iPad on I was aksked for the PASSCODE and duly entered the code I had actually typed. nothing was recognised and after three attaments I was locked out for 1 minutes. I now have no idea what was actually tuyped and how to turn this feature off or get into my Ipad and having re-connected it to my Laptop, there seems to be no obviouse way to find out how either - can anyone help.....😕

iPad 2 Wi-Fi, iOS 6.1

Posted on Feb 6, 2013 4:05 AM

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Question marked as Best reply

Posted on Feb 6, 2013 4:13 AM

After ten unsuccessful attempts, you will have to restore the iPad if you cannot remember the password. Why it asked you to set up a password and why it would not take the 4 digit code, I cannot answer.


You want to use the same computer that you always sync with so that you can restore your app data and settings. You can restore with any other computer, but you will lose everything on the iPad.


Instructions can be found here.

http://support.apple.com/kb/ht1212


You will probably need to restore using Recovery Mode. You can read about it here.

http://support.apple.com/kb/ht4097


Or you can follow this. Recovery Mode Instructions


  • Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
  • Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
  • If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
  • While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
  • Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
  • If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
  • Use iTunes to restore iPad.
3 replies
Question marked as Best reply

Feb 6, 2013 4:13 AM in response to via247

After ten unsuccessful attempts, you will have to restore the iPad if you cannot remember the password. Why it asked you to set up a password and why it would not take the 4 digit code, I cannot answer.


You want to use the same computer that you always sync with so that you can restore your app data and settings. You can restore with any other computer, but you will lose everything on the iPad.


Instructions can be found here.

http://support.apple.com/kb/ht1212


You will probably need to restore using Recovery Mode. You can read about it here.

http://support.apple.com/kb/ht4097


Or you can follow this. Recovery Mode Instructions


  • Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
  • Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
  • If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
  • While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
  • Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
  • If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
  • Use iTunes to restore iPad.

Feb 6, 2013 4:35 AM in response to via247

You are very kind but I have found what I did wrong! Could be hlpefull to anyone else


I entered more than 4 FOUR leters. The thing is I did not know that it was set to ONLY four. So I merily dumped 10 leters and digits thinking this is a secure as fort Knox. So, I then put party of my 10 digit passcode into the iPad, THE FISR FOUR and bingo!.

I have since gone into the iPad and worked out how to alter this and therefroe issue sorted - great and thanks for your prompt help I hope mine/this reply helps others - well other than the spelling!

forgotten passcode

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