5 Replies Latest reply: Jun 26, 2014 3:39 PM by last_info
we3smiths Level 1 (0 points)

Our iPod Touch was stolen, but "Find my iPod" is enabled.  If the iPod shows that it is offline, will "play sound" be heard when played?

iPod touch
  • Winston Churchill Level 10 (95,787 points)

    You can only locate your device when it is logged into iCloud and 'Find My Phone' is enabled, additionally the device will need to be switched on and connected to a wifi or cellular network.


    Unfortunately, you cannot activate iCloud or 'Find My Phone' remotely.


    If the device is wiped by you or another, you may not be able to locate the device (although some have reported they can)

  • we3smiths Level 1 (0 points)

    The device is enabled.  It says it is offline which means to me that it is not connected to Wi-fi. 


    It has been missing for approx. 6 months, but once it connected to Wi-fi and sent us a message that it had been located.  Unfortunately, we did not see the email that notified us of this event.


    We did receive a picture of a map with approximate location and the police did make contact with the family.  However, since the iPod is "offline," I am wondering if the "play sound" actually worked when we pushed the button.


    That is my question:  Does the sound play if the device is "offline" or possibly turned off?

  • Winston Churchill Level 10 (95,787 points)

    When the device is offline you can't use any of the Find my Phone features.

  • we3smiths Level 1 (0 points)

    That was what I was worried about.  Well then...   Now I know what direction to take - onward and upward without an iPod!    And I'll stop pushing that silly button.      Thank you so much for the help, Winston.  It truly is appreciated.

  • last_info Level 1 (0 points)

    I lost my ipod touch at the farm 23 June.2014, and there are many places it could be so if I could know where it was last it would be helpful.


    If you look into the help for find my iphone the following is noted:


    • A gray dot means it’s offline. If the device was recently online, you’ll also see the time it was last located. If the device has been offline for over 24 hours, you’ll see “Offline.”


    If the data was available for 24 hours is there a possibility that it is still somewhere in the system ?