Try this, it may or not work, but will not hurt anything. First make the mac is set the correct settting, systems preferences>diplays>HMDI, make sure sure the monitor is det to the correct HDMI channel. turn of the monitor, turn on thr mac, if still no joy, invert the process. After trying thid go to systems prefereces>dislays>detect display, if it still does not work try a (hot patch) plug the monitor into thr mac while both are turned sre on. Also make sure that you have the correct conectors, as they are not the same, they are machine specific, as are the cables. If you question, take it to the APPE Store as they will assess the problem for free. Hope tis helps