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My iPad mini keeps disconnecting from my BT home hub, any suggestions on fixing? The only way I can temporarily reconnect is to go to settings and click my network.

My iPad mini keeps on disconnecting from my BT home hub,! The only way I can temporarily fix this problem is to go to settings> click "not connected" > and manually reconnect to my home hub! I he for this issue to be fixed and just want to stay connected! If anyone else has this issue please report it.

Posted on Feb 6, 2013 11:34 AM

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14 replies

Jul 13, 2013 11:33 AM in response to Jayke MIst

My original post was remove by admin. Sorry for being so rude. I have to be more careful with how I word stuff. I am just frusterated with my new ipad mini. It was a birthday gift & pretty sad its disconnecting all the time. I edited this post. Someone help please?


Hi everyone. I have had my iPad mini since may of 2013. I have been having random wi fi disconnects. I thought it was my router at first but then started digging around on the net for this issue. I even tried other wi fi hot spots for several hrs to test this. And eventually I had wi fi connection lost. Same problem everyone else is having. I called apple and every time I call they do not admit to the iPad mini ever having any wi fi issues. I was told that I can get a replacement if the store that is a long way away from me finds any issues and if they have the same model number iPad mini. I see this as a waste of time because ill get the same model number. Same problem will be here. I was reading all over the net about this issue and do t k ow what to believe. Is it a hardware problem a encryption issue or a software issue in this version of iOS ? Last time I scheduled a call with apple the guy was pretty much ignoring anything I was saying. I had to ask him if he was still there several times. I'm so frustrated with this iPad mini disconnecting all the time. I am really considering just getting a bulky iPad. I have not heard any problems with the wi fi on them. I even did search to see and nothing... I love my iPad mini and like I said it was a birthday present. So I'm pretty sad right now ! Any help with this would be appreciated. This place is my last straw. I'm down to giving up on searching net now it's exhausting . It's wearing me out. So I asked the apple rep when the new iOS is coming out & he didn't know. I might search for that. Maybe one of ya will message me back & tell me ? Well I replied to this because it caught my attention about apple telling people they hear no one complaining about wi fi disconnects all the time.. Well me too that's the answer I got and NO THEY ARE NOT ADMITTING IT disconnecting all the time with iPad mini. Google wi fi always disconnecting with iPad mini with wi fi I you'll see lots of complaints !

Any one else have problems with there new Ipad mini's ?

Jul 13, 2013 1:05 PM in response to Teleraider

Re: Teleraider


You should make a new post with your problem instead of tagging on to a 5 month old post.


Some things to try first:


1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.


2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.


3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html


4. Go into your router security settings and change from WEP to WPA with AES.


5. Renew IP Address: (especially if you are droping internet connection)

• Launch Settings app

• Tap on Wi-Fi

• Tap on the blue arrow of the Wi-Fi network that you connect to from the list

• In the window that opens, tap on the Renew Lease button


6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network

http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/


~~~~~~~~~~~~~~~~~~~~~~~~~


iOS 6 Wifi Problems/Fixes


Wi-Fi Fix for iOS 6

https://discussions.apple.com/thread/4823738?tstart=240


How To: Workaround iPad Wi-Fi Issues

http://www.theipadfan.com/workaround-ipad-wifi-issues/


Another Fix For iOS 6 WiFi Problems

http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/


Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”


Fix For iOS 6 WiFi Problems?

http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/


Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It

http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug


How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6

http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html


iOS 6 iPad 3 wi-fi "connection fix" for netgear router

http://www.youtube.com/watch?v=XsWS4ha-dn0


Apple's iOS 6 Wi-Fi problems

http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/


~~~~~~~~~~~~~~~~~~~~~~~


How to Boost Your Wi-Fi Signal

http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm


Troubleshooting a Weak Wi-Fi Signal

http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm


How to Fix a Poor Wi-Fi Signal on Your iPad

http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm


iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398


iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304


WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/


How to Fix: My iPad Won't Connect to WiFi

http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm


iOS: Connecting to the Internet http://support.apple.com/kb/HT1695


iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199


How to Quickly Fix iPad 3 Wi-Fi Reception Problems

http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/


iPad Wi-Fi Problems: Comprehensive List of Fixes

http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/


Connect iPad to Wi-Fi (with troubleshooting info)

http://thehowto.wikidot.com/wifi-connect-ipad


Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE


Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0


How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz


Unable to Connect After iOS Update - saw this solution on another post.

https://discussions.apple.com/thread/4010130


Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.


Wi-Fi or Bluetooth settings grayed out or dim

http://support.apple.com/kb/TS1559


~~~~~~~~~~~~~~~


If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.


 Cheers, Tom 😉

Aug 31, 2013 12:08 AM in response to Jayke MIst

I am also having problems with my iPad mini and my BT Home Hub. I have tried numerous different things.


I have swapped my iPad at the Apple store twice but have been unable to demonstrate the problem to them. I get constant disconnects whenever the iPad is under heavy load, watching videos or downloading apps etc.


One of the staff suggested it might be a problem with password protected networks which would be why I couldn't demonstrate it in store because theirs is an open network. I tried this theory at home by connecting to the wifi hotspot that the BT Home Hub creates and this did seem to solve the problem. When I had to download all of my apps over the password protected network after the restore I had to reconnect about 40 times, but when connected to the hotspot it all downloaded without a single disconnect.


I tried a complete factory reset on my Home Hub last night and tried to download a large app on both mine and my wife's iPad mini and they both dropped out when downloading the app.


I have now tried forcing the router to channel 6 and it helps slightly but not completely. I was watching videos from my plex server last night and before changing the channel it would drop out about every 2 minutes whereas after the change it would be about 5 minutes, but it still kept dropping out. This is very frustrating. I can watch things on my iPhone 4S with no problem whatsoever.


I don't really know what else to try.

Aug 31, 2013 6:43 AM in response to ThunderSpook

I have no problems nor have I ever had issues with several iPads and iPhones and Home Hub 3

As you have had several iPad minis and all show same problem I would start to look closer at the homehub .Do you know anyone else with BT you could see if mini works on their network .Do you have a reasonable download speed asif like me you are down in c 2mbps that could also be an issue

Sep 22, 2013 1:54 PM in response to wegras

I wasn't having any problems with my Home Hub but I had a bit of a play with a wireless extender I have and I hooked that up and hey presto, no dropouts when connecting to the extender. I have since been on to BT and got another Home Hub 3 sent out (a type A this time instead of the type B I had before) and after a bit of messing about getting it working with things everything seems hunky dory. Haven't had a single dropout on my ipad now.

Nov 19, 2013 5:06 AM in response to Jayke MIst

Hi, just to let you all know that the wifi connection in my IPad 2 has been bothering for some time, always having to switch off and then on wifi.


But today the sun just shone.

After trying lot's of configurations, I just disabled the WMM in the wireless settings of my router (TP-Link WR841ND), and no more switching wifi off and on.


Hope it works for someone with similar annoying problems.


All the best!

Nov 29, 2013 6:55 PM in response to blacmount

My wife and daughter have each updated their iPad Minis to iOS7, and it has been nothing more than a major league pain in the hind end. They are constantly getting bumped off of our home wifi and getting the dreaded, "Unable to join ABC Network," or "Incorrect password for ABC Network.". Meanwhile, every other device in our house connects and remains connected with no issues. These other devices include laptops, an XBox, and a PS3, as well as two iPhone 4Ss, 2 iPods and another ipad mini - all of these additional Apple devices are still operating on [b]iOS6.1.3[/b].


So I'm really, really, REALLY tired of having to reset my router so that my wife and daughter can access our wifi. However, as a layperson, I'm scared of changing anything in my home network. So what does disabling the WMM in my router's settings do? Will it affect all of the other devices on my wifi network?

Dec 4, 2013 2:16 AM in response to Michael West4

Hi Michael,


I can't assure you that disabling WMM will work in your case, but I definitely would try because, at least in my router, I just had to untick a box and then reboot the router, a really simple procedure easily undone if needed.

And, reading about it in the link I send above, I don't think it will mess up everything else you have connected to your network if you try doing it.


Hope it works.

My iPad mini keeps disconnecting from my BT home hub, any suggestions on fixing? The only way I can temporarily reconnect is to go to settings and click my network.

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