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Hi, newbie question, Microsoft 2011 multiple user accounts not working

Hi there, hope this is a simple one! got office installed on my user account, no problems at all, but when i switch to my wife's user acccount and try and open the office docs in the Applications folder they keep coming up with an error reprt as below:-



Microsoft Error Reporting log version: 2.0



Error Signature:

Exception: EXC_CRASH (SIGTRAP)

Date/Time: 2013-02-06 21:14:30 +0000

Application Name: Microsoft Word

Application Bundle ID: com.microsoft.Word

Application Signature: MSWD

Application Version: 14.3.0.121105

Crashed Module Name: merp

Crashed Module Version: 2.2.4.121105

Crashed Module Offset: 0x00003782

Blame Module Name: MicrosoftSetupUI

Blame Module Version: 14.3.0.121105

Blame Module Offset: 0x00008a1d

Application LCID: 1033

Extra app info: Reg=en Loc=0x0409

Crashed thread: 0



plus a whole load of other stuff.


this is for all the office apps, word, excel and powerpoint.



Any tips?


It's doing my head in!!!

iMac, Mac OS X (10.7.5)

Posted on Feb 6, 2013 1:24 PM

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2 replies

Hi, newbie question, Microsoft 2011 multiple user accounts not working

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