6 Replies Latest reply: Feb 7, 2013 3:56 PM by Csound1
jill257 Level 1 Level 1

Why is it that since I created an iCloud email account (my default email client is gmail), nothing on my iPad2 syncs with iCloud on my PC? Also, all prior content in Notes, Contacts, Mail, Calendar, etc. has disappeared.


iPad 2 Wi-Fi, iOS 6.1
Reply by Csound1 on Feb 7, 2013 9:40 AM Helpful

Your phone/mac/pad/pc etc must all be signed into the same iCloud account, check all settings, do not use On My Mac or On My Phone accounts as they go nowhere but where the label says.

 

Post a screenshot of your iCloud settings (System Preferences>iCloud) and your Mail settings. (Which mail client are you using, Outlook?)

 

Gmail has nothing to do with iCloud, they are separate.

All replies

  • Csound1 Level 8 Level 8
    expertise.desktops
    Desktops

    Sign out of iCloud, sign back in with your previous ID and password.

  • jill257 Level 1 Level 1

    I'm sorry to say that didn't work. I realize I didn't state the problem accurately. When I sign into iCloud on my PC, my Notes, Calendar and Mail are empty. Also, when I use Notes on my iPad, it doesn't automatically appear in my gmail like it used to. I was prompted in Settings to set up a me@icloud.com address to resolve that issue, but it didn't and has apparently created other problems I mentioned.

     

    P.S. I just noticed that Evernote isn't synching automatically between my iPad and PC anymore. I have to do it manually. Would this have anything to do with the me@icloud.com address?

  • Csound1 Level 8 Level 8
    expertise.desktops
    Desktops

    Not knowing how this was setup prior to your changes I have no idea. Let's establish what we can.

     

    Go to www.icloud.com and try to login, try both sets of credentials (old and new) post back with the results.

     

    The Evernote problem can be dealt with later.

  • jill257 Level 1 Level 1

    Sorry again, but no results either way.

  • Csound1 Level 8 Level 8
    expertise.desktops
    Desktops

    What does that mean, you can't login?

  • jill257 Level 1 Level 1

    I can login either way, but Mail, Calendar and Notes are empty.

  • Csound1 Level 8 Level 8
    expertise.desktops
    Desktops

    Unless you kept a backup the iCloud data is gone.

  • jill257 Level 1 Level 1

    That's what I was afraid of. But why won't new mail/notes/calendar entries created after I established the me@icloud.com ID appear?

  • Csound1 Level 8 Level 8
    expertise.desktops
    Desktops

    Your phone/mac/pad/pc etc must all be signed into the same iCloud account, check all settings, do not use On My Mac or On My Phone accounts as they go nowhere but where the label says.

     

    Post a screenshot of your iCloud settings (System Preferences>iCloud) and your Mail settings. (Which mail client are you using, Outlook?)

     

    Gmail has nothing to do with iCloud, they are separate.

  • jill257 Level 1 Level 1

    Okay, I see from the control panel for iCloud in Explorer that now I have to use Outlook as my mail client for Calendar, Mail and Notes. Why? Gmail is my client and everything used to work fine until I had to get that @icloud.com account.

     

    Also, I see I have to use Explorer as my browser if I want to sync Bookmarks. What's wrong with Firefox?

  • Csound1 Level 8 Level 8
    expertise.desktops
    Desktops

    jill257 wrote:

     

    Okay, I see from the control panel for iCloud in Explorer that now I have to use Outlook as my mail client for Calendar, Mail and Notes. Why? Gmail is my client and everything used to work fine until I had to get that @icloud.com account.

     

    Also, I see I have to use Explorer as my browser if I want to sync Bookmarks. What's wrong with Firefox?

    Outlook is the only supported Mail/Contacts and Calendars client on a PC.

     

    And once more, Gmail has no connection with iCloud, you can continu using Gmail on the web or in Mail

     

    Why not say what you expect to happen and I'll tell you if it will.