I have 32 updates to install on my Phone 5 and all I see is a blank screen.

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Level 1

5 points

I have 32 updates to install on my Phone 5 and all I see is a blank screen.

I see a notification that I have 32 updates to install on my iPhone 5, but when I go to the App Store and click on Updates all I get is a blank white screen.

I've done a sync, I've rebooted the phone, I've hooked it up to iTunes hoping for an answer but I haven't found one.

I've read through the support section and all I can find are directions suggesting that I remove the offending updates and try reinstalling them.

I would but I have no idea which 32 they are.

I have over 200 on my phone and going into Apps in iTunes on my PC shows that I have 61 updates available. Most of the updates are from apps that I have removed from my iPhone, iPad and other iDevices because I didn't want them.

I am stumped.

My iPad works just fine, it is only this phone.

Please help.

Posted on Feb 6, 2013 5:48 PM

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Answer 1

randers4

Level 9

63,519 points

Feb 6, 2013 5:56 PM in response to Cyndi25

Try updating the apps in iTunes on your computer instead, then sync your phone to transfer the updated apps to your phone.

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Answer 2

Feb 6, 2013 6:13 PM in response to randers4

Why do we need to be slave to a computer because of Apple's problem...... JUST FIX THE CRAP APPLE!!!!

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Answer 3

randers4

Level 9

63,519 points

Feb 6, 2013 6:15 PM in response to enjoyride

No system is perfect....stuff happens. If you want to fix it, sync it with iTunes.

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Answer 4

Feb 6, 2013 6:16 PM in response to Cyndi25

I was seeing this last week, then magically it cured itself. If I recall, the issue was only on 3G/LTE and not while using Wi-Fi. So either wait to see if it gets better, or try updating on Wi-Fi, or update all your pending apps from your computer and re-sync your iPhone as suggested by Randers, or try Resetting or Restoring your iPhone (worse case).

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Answer 5

Cyndi25 Author

Level 1

5 points

Feb 6, 2013 11:25 PM in response to Cyndi25

I rebooted my computer and now it's working.

When in doubt, reboot, but in my frustration this afternoon it didn't occur to me.

Thank you all so much for taking the time to answer my question.

I hope this simple solution will help someone else.

enjoyride
I get frustrated with Apple too, but if you've spent any time on an Android device, you would know how lucky we are to have an Apple product. The interface is awful and there are no apps, even to get stuck.

Again thanks...
Cyndi

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