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I wanted to buy some stuff on iTunes using my iTunes $15 gift card but its asking for verification but its asking questions I made like 5 years ago. What do I need to just buy my dang songs. I also forgot the password for my email too. What should I do?

iPhone 5, iOS 6.0.2

Posted on Feb 6, 2013 6:35 PM

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1 reply

Feb 6, 2013 6:37 PM in response to iPhoneAndiPadUser

1. See my User Tip for some help:Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.


2. Here are two different but direct methods:


a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.

b. Call Apple Support in your country: Customer Service: Contacting Apple for support

and service.


3. For other queries about Apple ID see Frequently asked questions about Apple ID.


4. Rescue email address and how to reset Apple ID security questions


5. For online assistance use Apple - Support - Express Lane

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