When I buy OS X Mountain Lion 10.8 App store tells me "An error has occurred" and stops downloading. I am on 10.7.5, My payment has been processed and I have done all thenormal things like reboot, turned off wifi and used wired network etc. Other Apps download from App store fine.
MacBook Pro, Mac OS X (10.7.5)
Do you know if your ISP limits your downloads?
Also, try restarting your router/modem.
No, there is no ISP limit on my bandwidth. I have restarted my router but still no success. I can download other Apps but with Mountain lion 10.8 it simply says waing in mission control and in the App Store it say "an error has occurred". I have been working at this now for 3 days and it is very frustrating and I do not think the error is on my side but elsewhere.
Adrian Willis wrote:
No, there is no ISP limit on my bandwidth. I have restarted my router but still no success. I can download other Apps but with Mountain lion 10.8 it simply says waing in mission control and in the App Store it say "an error has occurred". I have been working at this now for 3 days and it is very frustrating and I do not think the error is on my side but elsewhere.
I would suggest to contact the Mac App Store Support Team. Make sure to note down the error message and the steps that you do that lead to the problem. Click the link below and select the "Contact Support" option in the sidebar, there you'll be able to appropiately select your options and possible support solutions including contacting the Mac App Store via e-mail.
Best of luck!
I have spoken to Apple Support and discovered that BT business are to blame. It appears that the standard router kicks out snow leopard after a few minutes. Apparently this is a well known fault and they are now sending me a new router.
Many thanks
Have you fixed this problem yourself?
When I buy OS X Mountain Lion 10.8 App store tells me "An error has occurred" and stops downloading. I am on 10.7.5
