Skip navigation

HT1923: Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

Learn about Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

HT1923 I can't delete the Apple folder in Common Files

665 Views 0 Replies Latest reply: Feb 7, 2013 3:04 AM by LPC in WV RSS
LPC in WV Calculating status...
Currently Being Moderated
Feb 7, 2013 3:04 AM

My computer would not recognize my iPhone.  I tried the troubleshooting tips found online, uninstalling everything in order.  When verifying all files had been removed, I could not delete the Apple folder in Common Files as it says the folder or a file in it is open in another program.  When checking my programs I see iCloud remains (published by Apple).  Need that be uninstalled as well?  How important is it to delete the Apple folder which has an Internet Services folder in which are two other folders (filled with files), an application AppleOutloodDAVConfig64, and three application extensions?  I can no longer remember if my phone had remained connected to the computer throughout all of the process or not,

iOS 6.1

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.