0 Replies Latest reply: Feb 7, 2013 3:04 AM by LPC in WV
LPC in WV Level 1 Level 1 (0 points)

My computer would not recognize my iPhone.  I tried the troubleshooting tips found online, uninstalling everything in order.  When verifying all files had been removed, I could not delete the Apple folder in Common Files as it says the folder or a file in it is open in another program.  When checking my programs I see iCloud remains (published by Apple).  Need that be uninstalled as well?  How important is it to delete the Apple folder which has an Internet Services folder in which are two other folders (filled with files), an application AppleOutloodDAVConfig64, and three application extensions?  I can no longer remember if my phone had remained connected to the computer throughout all of the process or not,


iOS 6.1