My old PC crashed. My itunes library wasn't backed up on my external hard drive. Am I able to get my old itunes library (purchased) back?
Also see this user tip …
Syncing to a "New" Computer or replacing a "crashed" Hard Drive
Done all of the suggested things in isupport. My computer is authorized, home sharing is on...tried file> devices>transfer purchases...but will not allow me to highlight transfer purchases as an option.
Retrieving data ...