I dont know if anyone else has this issue but anytime i hold my Iphone 5 to my ear my face hits buttons such as speaker and keypad, the speaker constantly goes on and off and when the keypad is activated it constantly pushes buttons. This never happened to me on my iphone 4 and i was just wondering if anyone else had this issue
iPad
Your proximity sensor is not working correctly. Do you have a case around your phone? If yes, remove it and try again. Same if you have a protective film over your display. The sensor should not be covered by anything in order to work as expected.
If nothing is covering the sensor, try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo come back again.
The proximity sensor is located next to the receiver of the iPhone.
Screen will not lock or go black when answering calls
- Verify mute or speaker have not been activated, just prior to placing your ear over the receiver.
- While on a call hold your hand over the top third of the display, and verify that the screen is locked or goes to sleep.
- Try turning iPhone off and then on again.
copied from Troubleshooting iPhone hardware
Your proximity sensor is not working correctly. Do you have a case around your phone? If yes, remove it and try again. Same if you have a protective film over your display. The sensor should not be covered by anything in order to work as expected.
If nothing is covering the sensor, try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo come back again.
The proximity sensor is located next to the receiver of the iPhone.
Screen will not lock or go black when answering calls
- Verify mute or speaker have not been activated, just prior to placing your ear over the receiver.
- While on a call hold your hand over the top third of the display, and verify that the screen is locked or goes to sleep.
- Try turning iPhone off and then on again.
copied from Troubleshooting iPhone hardware
Thanks, i dont have any sort of case on my phone but i cleaned the area where the sensor should be and it is working fine now.
You're welcome 🙂
when i hold the phone to my ear my face pushes buttons
