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iCloud Control panel installs, but says installation failed

I installed iCloud on my PC about 5 months ago. PC is Win7 32 bit. Worked FINE ... my MS Outlook contacts were copied to my iPad perfectly.


Noticed that in OUTLOOK, my contacts were in the cloud and NOT in Outlook anymore ... but did not care.


Today I auto-archived Outlook, and now my connection to the Cloud is GONE.


Uninstalled and reinstalled iCloud (2.1.1.3) ... but when I run iCloud Control Panel, and CLICK the Outlook mail and contacts button in the control panel, I get an error that says iCloud is not installed correctly ... and that I should go to Windows Program Settings and "Repair" it ... which I do ... but I get the same error over and over... even after a fresh install.


So now my MS Outlook has ZERO contacts, and I cannot see my "me.com" email in Outlook anymore




It WAS working great. Now it does not work at all.


MYSTIFIED. 😕

Posted on Feb 7, 2013 10:57 AM

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2 replies

Feb 7, 2013 5:49 PM in response to njkev

I uninstalled iCloud Control Panel 2.1.1.3 ...


Then INSTALLED version 1.1 - found it on another board ...

http://supportdownload.apple.com/download.info.apple.com/Apple_Support_Area/Appl e_Software_Updates/Mac_OS_X/downloads/041-3559.20120307.Kys3e/iCloudSetup.exe


  • version 2 has ONE check box for Outlook that includes "mail, contacts, calendar ..."
  • version 1 has SEPARATE check boxes for each item


I suspect that when I was running v2 connected to my Outlook (and it was running FINE) ... I archived ... and this somehow broke the connection to mail, and the entire app refused to "install correctly"


Interestingly, I could NOT successfully re-install v2, even a FRESH install! (maybe something about the icloud pst?)


Anyway ... v1 installed easily, I selected ONLY Contacts for sync, and it worked. I am not interested in reading my iCould email inside Outlook anyway ... if I really need to see iCloud email on my pc, I can use the iCloud.com website.


I have what I want - sync'd contacts between iPhone, iPad and Outlook.


Now ... I am wondering WHY Apple rolled out v2 ...

iCloud Control panel installs, but says installation failed

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