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I forgot my security question answers

I forgot the answers to my security questions. However, there is no button that says "Forgot security answers" so I cannot retrieve them. What do I do?

MacBook Pro with Retina display, Mac OS X (10.7.4)

Posted on Feb 7, 2013 12:39 PM

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Question marked as Best reply

Posted on Feb 7, 2013 12:40 PM

1. See my User Tip for some help:Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.


2. Here are two different but direct methods:


a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.

b. Call Apple Support in your country: Customer Service: Contacting Apple for support

and service.


3. For other queries about Apple ID see Frequently asked questions about Apple ID.


4. Rescue email address and how to reset Apple ID security questions


5. For online assistance use Apple - Support - Express Lane

1 reply
Question marked as Best reply

Feb 7, 2013 12:40 PM in response to hihoheidi11

1. See my User Tip for some help:Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.


2. Here are two different but direct methods:


a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.

b. Call Apple Support in your country: Customer Service: Contacting Apple for support

and service.


3. For other queries about Apple ID see Frequently asked questions about Apple ID.


4. Rescue email address and how to reset Apple ID security questions


5. For online assistance use Apple - Support - Express Lane

I forgot my security question answers

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