I am trying to set up my Apple TV. When I go to home sharing, I type in my Apple ID and correct password, and then receive an error message that says, "The Apple ID you entered couldn't be found or your password was incorrect. Please try again." I have tried multiple times, and I have tried with different Apple ID's... It still doesn't work. What is the problem????
MacBook Pro, OS X Mountain Lion (10.8.1)
Verify that your password is correct by logging in @ appleid.apple.com. If it doesnt work the issue is password related. If it works power cycle the apple tv and the router (powered down for at 30 seconds). If you still have the problem after that the issue could be port related. HT2463 lists all the ports that are required. If you don't know how to open ports on the router call the router manufacturer.
Home Sharing Troubleshooting article should cover all the basics as well.
HT2463 (ports): http://support.apple.com/kb/HT2463?viewlocale=en_US
TS2872 (troubleshooting homesharing): http://support.apple.com/kb/TS2972?viewlocale=en_US
Verify that your password is correct by logging in @ appleid.apple.com. If it doesnt work the issue is password related. If it works power cycle the apple tv and the router (powered down for at 30 seconds). If you still have the problem after that the issue could be port related. HT2463 lists all the ports that are required. If you don't know how to open ports on the router call the router manufacturer.
Home Sharing Troubleshooting article should cover all the basics as well.
HT2463 (ports): http://support.apple.com/kb/HT2463?viewlocale=en_US
TS2872 (troubleshooting homesharing): http://support.apple.com/kb/TS2972?viewlocale=en_US
Home Sharing Setup Error Message
