This discussion is locked
mvgossman
Level 1 (13 points)
Mac OS X

Q: 7.6.3 Firmware Update Woes Today, anyone else? Think twice about it!

Firmware update to 7.6.3 with the Time Capsule today. Normally I don't do these unless I have to but I was tempted in case some additional functionality might be available there or in the new Airport Utility such as being able to view DHCP address for ethernet attached devices.

 

For three hours, suffered with internet service going on and off. Amber indicator on Airport Utility for Internet on and off. Contacted cable internet carrier, all fine. Contacted Apple, recommended a warm reset via Airport Utility and seemed OK for a while and then behavior continued when pressing on to update the 4 peripheral Airport Expresses which both extend network and deliver Airplay.

 

Ultimately had to do a factory reset of all of them in sequence, seems OK for now but have lost all DHCP reservations and Port Forwarding which is a pain in the neck.

 

Unless there's a good reason to update firmware, I would wait.

 

Interested in the experiences of others. And if anyone knows of a way to simply view the DHCP IP address of wired attached devices I am interested...

 

Mitch

Posted on Feb 7, 2013 9:32 PM

Close
mvgossman

Q: 7.6.3 Firmware Update Woes Today, anyone else? Think twice about it!

  • All replies
  • Helpful answers

first Previous Page 4 of 4

  • by fgwho,

    fgwho fgwho Apr 17, 2013 9:03 AM in response to mvgossman
    Level 1 (0 points)
    Apr 17, 2013 9:03 AM in response to mvgossman

    I had to roll back to 7.6.1. The update made me lose connection often and required a restart of the Airport Extreme. Now it's back to the rock solid connection it was for the year that I had it.

     

    Very frustrating as I usually just trust updates from Apple. This is two now that have caused issue (this one and the latest iOS causing battery issue). I think its time to treat Apple updates like Microsoft updates; let someone else try them first to see all the issues.

  • by supergaby,

    supergaby supergaby Apr 28, 2013 9:53 AM in response to mvgossman
    Level 1 (0 points)
    Apr 28, 2013 9:53 AM in response to mvgossman

    Upgrading my Airport Express (1st Generation) to 10.6.3 left my device USELESS!

    I tried everything to fix it but nothing seems to do it right.

    I will downgrade today and see what happens, I just can't believe Apple came up with such a catastrophic firmware update! I feel SO dissapointed!

  • by MIKEinMICH,

    MIKEinMICH MIKEinMICH Apr 28, 2013 5:54 PM in response to mvgossman
    Level 1 (8 points)
    Desktops
    Apr 28, 2013 5:54 PM in response to mvgossman

    I have questions about even updating my Extreme from firmware version 7.4.2 to 7.6x  !  Things have

    been pretty much ok with a variety of different OS computers and connectivity both wireless and ethernet.

     

    Any reason I should be hesitant to upgrade from 7.4 era firmware ? Any idea of exactly what the major

    advancement/improvement might be?  I'd hate to wind up paying AppleCare to diagnose some new issue

    and as stated elsewhere here, i tend to be in the mindset of 'ain't broke don't fix' -- Just really curious what

    the big advantage over 7.4 would be if any -- is it a stability or performance improvement in any way?

     

    Thanks very much for allowing me to tag onto this thread for anyone's expertise about this ....

  • by grzlmpf,

    grzlmpf grzlmpf May 12, 2013 12:15 PM in response to mvgossman
    Level 1 (0 points)
    May 12, 2013 12:15 PM in response to mvgossman

    My TC just popped up with the message to upgrade to 7.6.3.

    Once upon a time I upgraded to 7.6.1 and had trouble. So I fell back to 7.6.

    Seems there is no reason not to stay where I am! :-(

    I would probably never buy this thing again, apple!!

  • by something_new,

    something_new something_new May 18, 2013 2:39 PM in response to mvgossman
    Level 1 (0 points)
    May 18, 2013 2:39 PM in response to mvgossman

    +1

    Just voicing my frustration with 7.6.3 also. The TC simply stops routing traffic and will not work without reset. This was one sloppy update…

  • by jeffchoa,

    jeffchoa jeffchoa May 18, 2013 8:59 PM in response to something_new
    Level 1 (4 points)
    May 18, 2013 8:59 PM in response to something_new

    Problem exists for a year now. Apple still denies it is a problem...

     

    Or probably doesn't have the resources to fix anymore as it tries to stave off Samsung / Google who are killing its market share everywhere ... Except in macs!  Stock prices confirm it anyway...

     

    Oh my apple...

  • by edwin87,

    edwin87 edwin87 Jun 6, 2013 8:19 AM in response to mvgossman
    Level 1 (0 points)
    Jun 6, 2013 8:19 AM in response to mvgossman

    I have time capsule (gen 4), two airport express extenders, (gen 4).  Everything was stable for over one year. I updated to 7.6.3 and my network crashes regularly.  I am at a loss to figure this out.  so disappointed.  (and of course, I also updated my neighbors Apple Wi-Fi network like mine… He thinks I'm a real genius…NOT!....  disaster)

  • by Annorax64,

    Annorax64 Annorax64 Jun 10, 2013 3:20 PM in response to edwin87
    Level 1 (5 points)
    Jun 10, 2013 3:20 PM in response to edwin87

    The update for the AirPort Utility that was released today, June 10, 2013, with version 6.3 (630.34) allowed me to update the firmware of my 1st Gen Time Capsule to 7.6.3 and then properly configure my IPV6 tunneling with tunnelbroker.net.

     

    This issue is resolved as far as I am concerned.

     

    Good luck to everyone else.

  • by BostonHarbor,

    BostonHarbor BostonHarbor Jun 17, 2013 4:06 PM in response to mvgossman
    Level 1 (5 points)
    Jun 17, 2013 4:06 PM in response to mvgossman

    I was on the phone for two hours yesterday with Apple Care as I was installing a new 2 TB Time Capsule.  I upgraded Airport Utility yesterday morning before hooking up the new time capsule.  Mistake.   

     

    After two hours of rebooting and resetting, my Imac could still not see the time capsule--although we were able to set up router passwords etc via an Ethernet connection. Therefore we knew it was the Airport Untility and not the hardware.    Wi-fi works and the machine backs up wirelessly, but I have to use my macbook air (or ethernet cable)  to "see" the time capsule.  (Airport utility hasn't been updated on on the Macbook).   

     

    I was reading through this forum and was about to downgrade Airport untility. However, before doing it, I called Apple care again with the case number to give it one last chance for any possible options other than downgrading.  A woman answered and said "before you downgrade, try one more thing we discovered today".   (today being June 17, 2013)

     

    This is what we did and it worked immediately:   Preferences-->Network--> Highlight "wi-fi"-->advanced-->TCP/IP-->Congfigure IPV6-->choose "link-local only"--> click "ok"

     

    The time capsule immediately showed up over the wireless connection.  

     

    She said that she just heard about this fix this morning.  They don't know why it works, but she said almost everyone's issue was fixed when they did this configuration.    

     

    My printer still isn't working, but that's something that will wait until this weekend.  I need a rest from this "upgrade"  : )   

     

    Hope this works for most of you as well.   

  • by grzlmpf,

    grzlmpf grzlmpf Jun 18, 2013 3:52 AM in response to BostonHarbor
    Level 1 (0 points)
    Jun 18, 2013 3:52 AM in response to BostonHarbor

    Thanks for this gleam of hope ;-)

     

    I would try the upgrade, if I had another file server for backup. If this goes wrong, I'll be lost in space.

    Maybe I should buy a real RAID NAS before.

    *shiver*

  • by Chrystal Ocean,

    Chrystal Ocean Chrystal Ocean Jun 18, 2013 9:56 AM in response to BostonHarbor
    Level 1 (0 points)
    Jun 18, 2013 9:56 AM in response to BostonHarbor

    Has anyone solely reliant on Airport Express for their wi-fi connection tried BostonHarbor's solution?

     

    I hesitate to give it a go myself given the problems I had getting my wi-fi to work properly after the 7.6.1 => 7.6.3 => 7.6.1 kerfuffle. I'd like have installed the latest firmware, but...

  • by supergaby,

    supergaby supergaby Jun 18, 2013 10:17 AM in response to mvgossman
    Level 1 (0 points)
    Jun 18, 2013 10:17 AM in response to mvgossman

    My Airport Express it is configured as "BostonHarbor's solution" says and it is still HALF USELESS!

    It only works if I choose 5GHz radio mode :-(

    By the way, the Airport default config for stations and express is "Congfigure IPV6--> "link-local only"- so...

    F... APPLE!

  • by daboneyard,

    daboneyard daboneyard Jul 19, 2013 10:40 AM in response to mvgossman
    Level 1 (4 points)
    Jul 19, 2013 10:40 AM in response to mvgossman

    Man, I was on 7.6.3 and was having intermittent, momentary internet disconnects.  I finally had some time to look into this today.  After chewing out comcast, they said there were no recent sync issues from my SMC modem stats. 

     

    I rolled back to 7.6.1 and all seems to be much more stable.

  • by shadowcast,

    shadowcast shadowcast Aug 24, 2013 4:56 AM in response to DAH43
    Level 1 (0 points)
    Aug 24, 2013 4:56 AM in response to DAH43

    Thanks DAH43.  I didn't know you could do that "option" hover roll-back to the previous version.  That fixed my issue too!  What a disappointment.  Why is apple destroying their devices with bad firmware updates?  My wifi was practicly destroyed after updating to 7.6.4.  I rolled back to 7.6.1 and everything is fast once again.

first Previous Page 4 of 4