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I brought and recieved via email the update for quicktime, it says to go to my old one in system pretences, but mine is in my applications. Not sure what to do. please help..

I downloaded and paid for an updated version of quicktime player, the instructions to use says to go to old version in system preferences, yet mine is in applications. Therefore it does not work the same way. help please.

Posted on Feb 7, 2013 11:05 PM

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2 replies

Feb 7, 2013 11:27 PM in response to missybadass

Welcome to the Apple Support Communities


First, open  > About this Mac, and see Version.


QuickTime disappeared on System Preferences with Mac OS X Leopard. If you have Snow Leopard, Lion or Mountain Lion, you have QuickTime Player X, and you need QuickTime Player 7 on your Mac to upgrade to Pro. See > http://support.apple.com/kb/HT3678


Then, to upgrade to Pro version, follow the steps of that link

Feb 23, 2013 7:40 AM in response to missybadass

The QuickTime app inside your Applications folder (and, probably on your dock) is QuickTime X, not QuickTime 7. To find and launch QuickTime, you must open the Utilities folder, which is inside your Applications folder. You can have both versions on your computer. QuickTime 7 has some functions that are not available in QuickTime X, and vice versa.

I brought and recieved via email the update for quicktime, it says to go to my old one in system pretences, but mine is in my applications. Not sure what to do. please help..

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