3 Replies Latest reply: Feb 9, 2013 8:21 AM by Barry Hemphill
RosieThomson Level 1 Level 1 (0 points)

My new Macbook Pro has bluetooth.  My phone also has it and has worked with my daughters laptop.  When i try to connect my phone gives the following message " Service not supported by other device" (my new Mac).  Any help please?

MacBook Pro
  • Barry Hemphill Level 8 Level 8 (36,430 points)



    Does the Bluetooth icon show on the Macbook Pro?


    In any event, try resetting the SMC.



  • RosieThomson Level 1 Level 1 (0 points)

    Thanks Barry.  Yes the icon does show.  Not sure what SMC is, but I looked at Bluetooth settings etc and low and behold my Mac connected to my phone and showed the files, which I successfully copied to my Mac.  Thanks very much for replying so soon.

  • Barry Hemphill Level 8 Level 8 (36,430 points)



    I am glad things are OK now! 


    For future reference, resetting the SMC (system management controller) occasionally fixes odd problems - including missing Bluetooth.  The instructions are in a knowledge base article in the web site.  There is no need to do it now, however, since everything seems to be fine!