Compressor 3.5 crashing after upgrade to ML

I have both and both Compressor 4.0.6 & Compressor 3.5 are freezing during opening, won't get past white intro window with logo and version #.

Tried a lot of things but as you mentioned above, the only temporary solution is to restart but doesn't work each time nor solves the problem.

Ugh

Did you try Digital Rebellion Compressor Repair, part of the Pro Maintenance Tools?

http://www.digitalrebellion.com/compressorrepair/

Did you repair your disk permissions after your upgrade with Disk Utility?

MtD

Yes, its a great utility and worked for many issues but doesn't seem to work for this specific problem.

I've also tried the following:

Verify/Repair volumes, Reinstalled Lion, Cloned HDD to new HDD, checked permissions at root (inclosed items as well) and the application folder, Ran Preference Manager to trash preferences also restored from a previous autosave neither worked, I've re-installed Compressor from App Store, PRAM reset, SMC reset, booted in Safe mode, so far nothing works.

Are the other Final Cut Studio 3 applications working the way they should?

Russ

Weirdly yes- very odd. Both FCP 7 and FCP X work fine.

Chris, Folowing up on MtD's suggestion, Pro Maintenance Tools has a crash analyzer. If you don't own it, you can try it for a short period and see what it recommends. One of the things that had come to mind was a possible conflict with your BM card drivers, but if FCP works, that seems less likely.

FWIW, I have used several versions of Compressor nearly every day for many years on several machines, and while I've had some funky behavior from time to time, I've never had a crash.

So I'm optimistic that Digital R'ebellion's app will point you toward a solution.

Russ

Sscandiuzzi,

When you installed the downloadable versions of FCP and Compressor, did you follow Apple's best installation practices?

Russ

Chris, thanks for letting me jump on this thread too. Diskwarrior would help with HDD issues, verifying & repairing permissions, making sure things are where they should be etc... Its been a lifesaver for externals that won't mount or are currupt in some way but I did try to use it for this particular problem and it didn't work. Doesn't mean it won't work for you. When you say it won't work on your startup, have you restarted your computer to boot from the DiskWarrior Disc (Holding down option while restarting your computer)? If you have some version of OS 10.8 on a thumbdrive you can restart and select that drive to start your computer too. This will allow your 'home' folder to be as though it was an external drive, then use diskwarrior.

Russ, Thats really helpful, I'll see how it goes and post back. I've read so many conflicting 'setup guides' but haven't seen one from apple yet so I'll definitely try it out.

Sebastien.

What worked? (There are many moving parts to this thread.)🙂

Russ