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Helpful answers
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Feb 8, 2013 9:29 AM in response to edwin82977by shldr2thewheel,Apple doesn't offer chat support. What version of OS X on your mac?
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Feb 8, 2013 11:12 AM in response to edwin82977by dominic23,Reset Password
OS X 10.7 Lion /10.8 MountainLion
Follow the instructions in the first and the third boxes.
http://pondini.org/OSX/Password.html
Note
Keychain
http://support.apple.com/kb/TS1544
Best.