I get the message "Your calendar service, which keeps track of your reminders, doesn’t allow location-based reminders." from Siri when I ask for a reminder when I leave work. What do I need to do to rectify this?

When I ask Siri to remind me to call home when I leave work, I get the following message: "Your calendar service, which keeps track of your reminders, doesn’t allow location-based reminders." What do I need to do to solve this problem?


Thanks for your help.

iPhone 5, iOS 6.1

Posted on Feb 8, 2013 8:13 AM

Reply
9 replies

Apr 22, 2013 5:26 PM in response to jamesbaum

SOLUTION


I followed the advice on the link below and it worked.


The only additional thing I did was switch off the reminders in all of the other email accounts on my phone where they were activated. I then tried the location based reminders and they worked. I then switched the reminders back on again and the LBR *still* worked!


http://www.40tech.com/2013/01/26/location-geofence-reminders-not-working-in-ios- 6-disable-exchange-reminder-sync/


Good luck, hope this helps.

Aug 17, 2015 11:35 AM in response to jamesbaum

If you have multiple "Mail, Contacts, and Calendars" accounts set up, it's likely that one (or more) of them does not support location-based reminders. Personally, I had "Reminders" enabled for an Exchange account at work. Exchange does not support location-based reminders. When I disabled that and verified that "Reminders" was enabled for my iCloud account, all worked properly.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I get the message "Your calendar service, which keeps track of your reminders, doesn’t allow location-based reminders." from Siri when I ask for a reminder when I leave work. What do I need to do to rectify this?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.