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When I go into YouTube and click on an item, the page comes up with a black screen where the movie should be and a message saying, "Blocked plug-in". This also seems to be happening on other video sites including BBC. Everything was working fine a couple of days ago. What have I done and what do I need to do to fix the problem? I'm using Safari.
All advice and tips gratefully received.
Rob
What Mac do you have and what version of OS X?
What Mac do you have and what version of OS X?
Hi Klaus
I have an imac 21.5 inch late 2009
Serial Number W8******B9U
3.06 Ghz Intel Core 2 Duo
ATI Radeon HD 4670 256 MB graphics card
OS 10.7.5
Rob
<Edited By Host>
You probably need to update, or reinstall, Flash.
You can check here: http://www.adobe.com/products/flash/about/ to see which version you should install for your Mac and OS.
You should first uninstall any previous version of Flash Player, using the uninstaller from here (make sure you use the correct one!):
http://kb2.adobe.com/cps/909/cpsid_90906.html
and also that you follow the instructions closely, such as closing ALL applications first before installing. You must also carry out a permission repair after installing anything from Adobe.
Thanks Klaus1 I'll do all that and report back
Rob
That solved the problem completely Klaus.
Thanks very much.
Regards
Rob
Good to hear - thanks for the feedback! 🙂
Thanks Klaus1!! You solved my problem too.
Blocked plug-in
