9 Replies Latest reply: Mar 1, 2014 12:31 AM by aesdk75aaa
robhaynes Level 1 Level 1 (0 points)

I am trying to install the latest version of Adobe Flash Player (11.5.502.149), but in the installer window the software will not download (the progress bar gets stuck at 7%).

Screen Shot 2013-02-08 at 17.21.42.png

I've left it for a long time, downloaded and tried to install the software numerous times, and been through all the troubleshooting steps on the adobe website.

 

Any help with this would be appreciated.


MacBook Pro (13-inch Late 2011), Mac OS X (10.7.5)
  • FatMac>MacPro Level 4 Level 4 (3,500 points)

    robhaynes wrote:

     

    I am trying to install the latest version of Adobe Flash Player (11.5.502.149), but in the installer window the software will not download (the progress bar gets stuck at 7%)....

    I have run into that periodically and the only solution has been to wait a bit and then try again. When an update is first released, I imagine Adobe's servers are swamped. I noticed that update early this morning and installed it with no trouble, but I guess everyone else has noticed it now, too.

  • Circle®Brands Level 1 Level 1 (0 points)

    I am having a similar problem. Been trying to install Adobe Flash Player 11.5.502.149 all day...keeps telling me to "Quit Safari" even when Safari is not open! Any ideas when or if this will be fixed or a work-around?

     

    Can't view certain videos now on Facebook as it needs this new Flash player for security reasons...yep, Facebook stated "security resaons!"

     

    Thanks in advance for any advice...everybody have a great weekend! ~William :-)

     

    Flash problem.png

  • FatMac>MacPro Level 4 Level 4 (3,500 points)

    Circle®Brands wrote:

     

    I am having a similar problem. Been trying to install Adobe Flash Player 11.5.502.149 all day...keeps telling me to "Quit Safari" even when Safari is not open! Any ideas when or if this will be fixed or a work-around?...

    Two things to try. First, if you have a browser other than Safari, (e.g., Firefox) reboot and try using that instead, and getting the Flash installer directly from http://get.adobe.com/flashplayer/. Second, in System Preferences, there's a Flash Player preference under "Other." Click on the Advanced tab and then "Check Now" in the Updates section. If you're not up to date, you should be offered the opportunity to install the update. But be aware that that update plugs some major security holes and everyone else wants the update too.

  • Circle®Brands Level 1 Level 1 (0 points)

    Hey thanks...really appreciate the advice. Will try the options you mention a bit later as I'm waiting for the washer repair man now! Looks like it's going to be a fun Saturday! I'll let you what works later...thanks again! ~William

  • leroydouglas Level 6 Level 6 (14,965 points)

    Your best bet is to have the .dmg on your desktop.

     

    Shut down and restart your computer with no browser running on the restart.

     

    Start in SafeBoot  (hold shift key) if you have many log-in items on reboot.

     

     

    click the .dmg  install as you were.

  • Circle®Brands Level 1 Level 1 (0 points)

    Wow! Radical thought but interesting! Makes sense too and I would never have thought to try that. When I get a chance I will try FatMac's first then if that doesn't work I will try your idea, Leroy...thanks for all the great ideas gang...you all ROCK! :-)

  • FatMac>MacPro Level 4 Level 4 (3,500 points)

    Circle®Brands wrote:

     

    Wow! Radical thought but interesting! Makes sense too and I would never have thought to try that. When I get a chance I will try FatMac's first then if that doesn't work I will try your idea, Leroy...thanks for all the great ideas gang...you all ROCK! :-)

    If you click on the "get.adobe.com/flashplayer" link, a .dmg file is what you'll be able to download.

  • Circle®Brands Level 1 Level 1 (0 points)

    Just want to thank everyone for all your great advice on this Flash issue.

     

    Used the same DMG file I used on Friday and Flash downloaded and updated with no problem. So, my guess is that the Adobe Servers where extremely overloaded to the max!

     

    Hope everyone has a great week and thanks again! ~William :-)

  • aesdk75aaa Level 1 Level 1 (0 points)

    only thing that helped me (found in another thread):

    Try getting the installer from here

    http://www.adobe.com/products/ itflashplayer/distribution3.html

    http://www.adobe.com/products/flashplayer/distribution3.html and running it locally. Just be sure to pick the right one.