4 Replies Latest reply: Dec 8, 2013 6:29 AM by OgPaRaDox
tarafromlistowel Level 1 Level 1

Why won't my ipod connect to the wifi?  It's not brand new....it was connecting fine yesterday.  My friend's ipod and my Mom's computer is connected to our wifi with no problem.  I've only used 5.4MB....what's up?


iPod touch (4th generation)
  • lllaass Level 10 Level 10

    Does the iPod connect to other networks?

    Does the iPod see the network?

    Any error messages?

    Try:                  

    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Power off and then back on the router

    - Reset network settings: Settings>General>Reset>Reset Network Settings

    - iOS: Troubleshooting Wi-Fi networks and connections

    - iOS: Recommended settings for Wi-Fi routers and access points

    - Restore from backup. See:

    iOS: How to back up

    - Restore to factory settings/new iOS device.

    - Make an appointment at the Genius Bar of an Apple store.

    Apple Retail Store - Genius Bar

  • OgPaRaDox Level 1 Level 1

    Does the iPod connect to other networks? No

    Does the iPod see the network? Yes

    Any error messages? It says "Unable to connect"

    Try:                 

    - Reset the iOS device. Nothing will be lost. I already did, it did nothing

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears. It did nothing I tried

    - Power off and then back on the router. I tried  didnt work

    - Reset network settings: Settings>General>Reset>Reset Network Settings .I tried but didnt work

    - iOS: Troubleshooting Wi-Fi networks and connections .Ive done all possible but nothing works

    - iOS: Recommended settings for Wi-Fi routers and access points. Ive done all possible nothing works

    - Restore from backup. See:

    iOS: How to back up . I TRIED

    - Restore to factory settings/new iOS device. I TRIED

    - Make an appointment at the Genius Bar of an Apple store.

    Apple Retail Store - Genius Bar. Dont know what this is

  • lllaass Level 10 Level 10

    Make an appointment at the Genius Bar of an Apple store.

    Apple Retail Store - Genius Bar

    Apple will help you troubleshoot your problem. The appontment is free. The link above will get you to how to make the appointment

  • OgPaRaDox Level 1 Level 1

    ok thank you