12 Replies Latest reply: Jun 26, 2014 3:40 AM by Raúl_fromSpain
vdavidoff Level 1 (0 points)

I have a MacbookPro4,1 that is crashing. I think it's the CPU, but I am not sure. I want to run the Apple Hardware Test, but I guess I don't have it.

 

Holding opt-D during boot doesn't change the boot sequence (goes straight to login)

Holding cmd-D during boot doesn't change the boot sequence (goes straight to login)

Holding D during boot shows the gray boot screen for 15-20 seconds, then goes to login

 

The MacbookPro is running Mountain Lion, but I don't have any of the physical install media the machine came with. I have a bootable Mountain Lion USB made from the OS as I purchased it from the App Store, but booting into it doesn't offer an Apple Hardware Test option, and holding D while it's plugged in doesn't change the behavior as described above.

 

I found articles online that show how to download AHT from apple's site if you know a special 4 digit ID for your machine, but I can't find what this 4 digit ID is for the MacbookPro4,1.

 

Does anyone know how I can get AHT for this MacbookPro without ordering it from Apple? What a hassle.

 

Thanks.

  • CMCSK Level 6 (10,717 points)

    The AHT comes on the discs that came with your computer.  So where are your discs?  You can only get replacement system discs from Apple.

     

     

     

     

     

     

     

     

     

     

     

    dancingsmilie.gif

  • vdavidoff Level 1 (0 points)

    Thanks.

     

    That is incredibly annoying. I do not have the discs that came with the computer because I bought it used, and it didn't come with them. I'm curious to know why images for AHT aren't downloadable.

  • leroydouglas Level 6 (17,777 points)

    About the "Apple Hardware Test does not support this machine" message

    http://support.apple.com/kb/TS4154

     

    Intel-based Macs: Using Apple Hardware Test

    http://support.apple.com/kb/HT1509

  • CMCSK Level 6 (10,717 points)

    vdavidoff wrote:

     

    Thanks.

     

    That is incredibly annoying. I do not have the discs that came with the computer because I bought it used, and it didn't come with them. I'm curious to know why images for AHT aren't downloadable.

     

    Please don't take this the wrong way.......

     

    You made it annoying by not getting the original system discs from the seller.  The seller was not suppose to hand over - sell a Mac without the systems discs that came with the computer.   You should have purchased from a "reliable" seller.  So now the responsibility of obtaining these discs and paying for them is now on you.

     

    AHT are machine specific.  Reason why its only on discs that come with the Mac.

     

     

     

     

     

     

     

     

     

    dancingsmilie.gif

  • leroydouglas Level 6 (17,777 points)

    You could also take it to the Apple Store and the Genius Bar, they will take a look at it for you.

     

    Genius reservation http://www.apple.com/retail/geniusbar/

  • John Galt Level 8 (45,943 points)

    You may be able to obtain a replacement disc set by contacting Apple. This assumes you are able to communicate with someone who understands what you need, and that the discs are still available. Neither one of these possibilities is guaranteed.

     

    If you are successful you will need the Mac's serial number and a form of payment.

     

    A used Mac must always be accompanied by its original install discs, if it had them to begin with.

  • vdavidoff Level 1 (0 points)

    As much as it would be swell if I had the original media that came with the machine, the AHT may be specific to the each model/configuration of device, but it is not specific down to each unique instance of each device. I cannot think of a reason why this software shouldn't be able generally available. If I can tell an Apple support tech my model and they can send me a disc, I should be able to tell the Apple support website my model and download the same.

  • leroydouglas Level 6 (17,777 points)

    The AHT is not a definitive test by any means.

     

    Is there a specific problem you are having with your mac that we might be able to help you with?

    Or is it  you  are just determined to get the AHT on general principle??

  • vdavidoff Level 1 (0 points)

    The machine keeps beachballing (unresponsive on the machine and over the network) and it did recently throw a kernel panic for a CPU issue. So, I am pretty sure it's a CPU related issue, but was hoping maybe the AHT would tell me something more definitive. I have confirmed it's not an overheating issue and my experience tells me it's just hardware failing.

     

    Ultimately it's not something I really need to figure out. The machine has had a decently long life and recently had the logic board replaced by Apple (that $300ish "fix whatever's wrong" deal they do), so at this point I'm probably just going to replace it with something newer rather than fix it. But I figured since Apple has the AHT, that'd be interesting to run it and see what happens.

  • paulpen Level 1 (30 points)

    vdavidoff, As you seem to have noticed, this is an unusually anal-retentive thread. I mean, "YOU SHOULD HAVE GOTTEN THE GOLDARN DISCS WHEN YOU BOUGHT YOUR G-D-AMN USED MACHINE!" Seriously?

     

    Anyway, as far as i know, you can only download Apple Hardware Tests for PowerPC Macs, whereas yours is a newer Intel model.

     

    However, if you can, ah, obtain a copy of Techtool Pro 5.0.6 (or similar), that does many of the same tests as the AHT, plus it's universal and will run on a Macbook Pro. It does sound like hardware getting flaky, but it could be RAM or something simple. Good luck.

  • vdavidoff Level 1 (0 points)

    Thanks for the suggestion. It turned out the be the firmware on my SSD. After updating it, the problem has gone away.

  • Raúl_fromSpain Level 1 (0 points)

    If updating the problem persist, you can try download de AHT for you Mac model here: https://github.com/upekkha/AppleHardwareTest