Help with removing Payment information...

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Help with removing Payment information...

For a while, my itunes account has been telling me there's a problem with my credit card (the credit card that's on their now doesn't exist anymore). So, I decided to just not put any payment information there at all. However, there's no option for "None" In the payment information when I go into my account. Is there any reason for this? I've heard others talk about this happening to them, but I'm not sure why its like this. Does anyone have an explanation for this? I'm updated to the newest version of Mac OSX, iTunes, etc.

Posted on Feb 8, 2013 8:24 PM

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Answer 1

Feb 8, 2013 8:28 PM in response to TechnoSauce

Hi TechnoSauce,

Your best bet it to contact iTunes support. I have not seen any threads that have a solution for this issue on this website. To contact iTunes support, click on the link below:

https://expresslane.apple.com/Issues.action

Cheers,

GB

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Answer 2

Feb 9, 2013 1:02 AM in response to TechnoSauce

TechnoSauce

The option is there:-

iTunes MAC/PC, go to the store and pull up your account information. From there look at the row saying Payment Information and click "Edit>"

Then the Edit Payment Information window pops up and the top bar should identify card types and on the right a square 'None' button. Click this and then Done at the bottom of the page.

It is similar on iPhone/iPad/iPod.

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