1 Reply Latest reply: Feb 9, 2013 7:07 AM by ejpre
ShannonFromBNA Level 1 Level 1

I'm baffled! Please help! I've checked and entire movies download fine - but TV shows, just 30 seconds. Doesn't matter which show, but in this case it was episodes of "Nashville" and "Weeds" both of which I have season passes for. Help!!!


MacBook Air, iOS 6.1
  • ejpre Level 3 Level 3

    iTunes 11:

    Go to your TV show page and insure that "View->Show TV Shows in the Cloud" is enabled (note, if it *is* enabled, your available option will show "View->Hide TV Shows in the Cloud"; don't do that).

     

    Right-click->delete the file.  If it asks you if you want to delete it from the cloud (not sure with videos), say no.  It will now show in your library with a cloud.  Click the cloud to re-download it.

     

    iTunes <11.

    Delete file and go to "previous purchases" to download it.