Q: How do you reset your password to download flash?

I am a new user of my MacBook Air. When I try to download Flash, it asks me for a password. I don't remember setting a password and the password that I use for my apple ID is not working. I have no idea how to reset it and I don't find the "help" (?) icon helpful - it tells me to click on the question mark to reset password but this only brings me into the same "help" instructions. Could somebody please take me though it step by step?

Many thanks

MacBook Air

Posted on Feb 8, 2013 11:59 PM

I have this question too

Q: How do you reset your password to download flash?

All replies

Helpful answers

by mende1,

mende1 Feb 9, 2013 12:02 AM in response to RebeccaOT
Level 10 (93,329 points)

Desktops

Feb 9, 2013 12:02 AM in response to RebeccaOT

Welcome to the Apple Support Communities

You have to reset the password. If you are using Mac OS X Snow Leopard or Leopard, see "Resetting your original administrator account password" > http://support.apple.com/kb/HT1274

If you are using OS X Lion or Mountain Lion (I'm sure that you are using Lion or Mountain Lion), see > http://discussions.apple.com/docs/DOC-4101
Reply options

Link to this post

by dominic23,

dominic23 Feb 9, 2013 2:51 AM in response to RebeccaOT
Level 8 (42,122 points)

Mac OS X

Feb 9, 2013 2:51 AM in response to RebeccaOT

To install Adobe Flash or any other application you neeed to enter an administrator's name and password.

If you do not remember the original administrator name and password you can reset it.

Reset Password

OS X 10.7 Lion /10.8 Mountain Lion

Follow the instructions in the first and the third boxes.

http://pondini.org/OSX/Password.html

Note
Keychain
http://support.apple.com/kb/TS1544

Best.
Reply options

Link to this post

Q: How do you reset your password to download flash?

All replies Helpful answers

by mende1,

by dominic23,

All replies

Helpful answers