2 Replies Latest reply: Feb 9, 2013 2:51 AM by dominic23
RebeccaOT Level 1 (0 points)

I am a new user of my MacBook Air. When I try to download Flash, it asks me for a password. I don't remember setting a password and the password that I use for my apple ID is not working. I have no idea how to reset it and I don't find the "help" (?)  icon helpful - it tells me to click on the question mark to reset password but this only brings me into the same "help" instructions. Could somebody please take me though it step by step?


Many thanks

MacBook Air