2 Replies Latest reply: Feb 9, 2013 7:18 AM by Linc Davis
ppierron Level 1 (0 points)

I have mistakenly downloaded the Mackeeper Icon but have not purchased the software. How do I get it off my hard drive?

MacBook Pro, Mac OS X (10.6)
  • Linc Davis Level 10 (184,560 points)

    "MacKeeper" is undesirable, but it's not malware. Remove it as follows. First, back up all data.

    "MacKeeper" has only one useful feature: it deletes itself.

    Note: These instructions apply to the version of the product that I downloaded and tested in early 2012. I can't be sure that they apply to other versions.

    IMPORTANT: "MacKeeper" has what the developer calls an “encryption” feature. In my tests, I didn't try to verify what this feature really does. If you used it to “encrypt” any of your files, “decrypt” them before you uninstall, or (preferably) restore the files from backups made before they were “encrypted.” As the developer is not trustworthy, you should assume that the "decrypted" files are corrupt unless proven otherwise.

    In the Finder, select Go Applications from the menu bar, or press the key combination shift-command-A. The "MacKeeper" application is in the folder that opens. Quit it if it's running, then drag it to the Trash. You'll be prompted for your login password. Then a dialog will pop up asking why you want to uninstall it. You don't have to provide that information. Enter anything you like in the text box, then click the Uninstall MacKeeper button. All the functional components of the software will be deleted. Reboot.

    Do not try to uninstall by dragging the MacKeeper icon in the Dock or the LaunchPad to the Trash.

    Here are some general suggestions. If you want your computer to be usable, don't install crapware, such as “themes,” "haxies," “add-ons,” “toolbars,” “enhancers," “optimizers,” "tune-ups," “accelerators,” “extenders,” “cleaners,” “defragmenters,” “firewalls,” "barriers," “guardians,” “defenders,” “protectors,” most “plugins,” commercial "virus scanners,” "disk tools," or "utilities." With very few exceptions, this kind of material is useless, or worse than useless.

    The more actively promoted the product, the more likely it is to be garbage. The most extreme example is the “MacKeeper” scam.

    The only software you should install is that which directly enables you to do the things you use a computer for — such as creating, communicating, and playing — and does not modify the way other software works. Never install any third-party software unless you know how to uninstall it.