10 Replies Latest reply: Mar 16, 2013 10:50 AM by Jon Walker
lizkoh Level 1 Level 1 (0 points)

i have a macpro v10.7.5 and quicktime v. 10.1.

 

when i tried playing my .mov files .. all i see is a black screen. what is wrong  ?


MacBook Pro
  • Matt Clifton Level 7 Level 7 (29,740 points)

    Where are these files from and what codec are they? (.mov doesn't tell you the codec).

     

    Try VLC Player (videolan.org) or the Perian plugin in QuickTime.

     

    Matt

  • lizkoh Level 1 Level 1 (0 points)

    hi Matt,

     

    i am not sure what codec is but these .mov files are videos created from my iphone. if anything, these videos should be compatiable to QT ?

     

    thanks,

    liz

  • Dan Nafe Level 1 Level 1 (5 points)

    I am having the same problem, MacBook goes to dim, black screen when playing video recordings from my iPhone4S.

  • Matt Clifton Level 7 Level 7 (29,740 points)

    Click on the file once to highlight it, and click cmd-i to Get Info. In the Info window, what is listed under "Codec", and what does "Open with" say?

     

    Matt

  • Dan Nafe Level 1 Level 1 (5 points)

    From "Get Info"

    Codecs: H.264, AAC

    Open with: Quicktime Player 7 (Pro)

     

     

    Screen darkens in a few seconds with Quicktime Player 7 and/or Quicktime.
    Plays just fine within iTunes.

  • mountainmike Level 1 Level 1 (0 points)

    I have the identical problem with videos created on iphone 4S.  Codec H.264, AAC.  I get a video of a blank screen with no sound.

  • mountainmike Level 1 Level 1 (0 points)

    I just solved this problem by downloading Nice Player and using that to play the videos.  Works fine.  I tried VLC, but I've had many problems with VLC over the years and couldn't get it to work, and perian is no longer being kept up to date.  So Nice Player is the way to go.  Good luck Lizkoh.

  • Jon Walker Level 6 Level 6 (18,155 points)

    i am not sure what codec is but these .mov files are videos created from my iphone. if anything, these videos should be compatiable to QT ?

    MOV is the generic QT file container. It may contain data compressed by any codec supported by the originator's QT codec component configuration. This does not guarantee that you have all of the originator's codec components installed on your system.

     

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  • Jon Walker Level 6 Level 6 (18,155 points)

    I am having the same problem, MacBook goes to dim, black screen when playing video recordings from my iPhone4S.

    If you mean the entire screen dims and then the display goes to sleep, then go to the System Preferences window and change "Display sleep" delay setting in your "Energy Saver" menu. If you mean the files will not play at all in the QT player app, the you may have a security update problem which prevents a file that should play from playing on certain systems.

     

    SJAUG.png

  • Jon Walker Level 6 Level 6 (18,155 points)

    I have the identical problem with videos created on iphone 4S.  Codec H.264, AAC.  I get a video of a blank screen with no sound.

    Sounds like a possible security update problem since the 4S files should normally be playback compatible if properly transferred between from the mobile device to the computer.

     

    SJAUG.png