1 Reply Latest reply: Feb 9, 2013 8:34 AM by lllaass
davisran330 Level 1 Level 1 (10 points)

When I go to itunes on my ipod and search for a song the songs start to load but I eventually end up getting kicked, and the same happens if I just go to new singles see all. I even went as far as to restoring the ipod to its orginal settings and it still does it. Does anybody happen to know why?

iPod touch (4th generation), iOS 6.1
  • lllaass Level 10 Level 10 (155,650 points)


    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Reset all settings

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                 

    iOS: How to back up           

    - Restore to factory settings/new iOS device.

    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

    Apple Retail Store - Genius Bar