I need to delete old apple ID and password and assign new apple ID and password. FIrst Apple ID was Compromised

Question

Level 1

0 points

I need to delete old apple ID and password and assign new apple ID and password. FIrst Apple ID was Compromised

I need to delete the name of my old apple ID and password since it was hacked. I created a new Apple ID, and password they work fine getting in and out of account however Apple has kept my old hacked account in their record for updates. I also can not use ITunes applications because Apple has kept old hacked email in their system and they are matching it up to my IPAD and my IPOD touch serial numbers I believe. Any Idea how I can fix this my self without buying their phone warranty plan? I have gone into settings and tried updating info their and with apple on phone once before they said they fixed it and now the latest IOS 6 update won 't load to IPOD TOUCH due to this.

HELP !!!!!! PLEASE!!!!!!!!!!?????????????AT A LOSS ON THIS ONE???????

Any suggestions would be appreciated?

iPod touch, iOS 5, Need to change app email account

Posted on Feb 9, 2013 7:07 AM

Reply

Answer 1

ivan54

Level 4

2,844 points

Feb 9, 2013 7:55 AM in response to Ksblovesher3

First, if you still have access to the hacked account, rename it if you can and change the password for it.

How to change the name you use for your Apple ID

If needed, change the email linked to it as well. Get control of that account back.

As all iTunes purchases are linked to the account that purchased them (music, apps, etc) it is best to rename an account rather than creat a new account. Apple ID's can't be deleted or merged either.

From Frequently asked questions about Apple ID

Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs.

If you need further Apple ID help, you will want to contact Apple, Apple ID Support

or maybe iTunes Support

ivan

Reply