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Johno4u

Q: Activating Apple TV failed ?

Hi, I have just purchased a 2nd Apple TV box (3rd gen) to go in bedroom and it will not activate, it does air play and everything else but on the setup screen it says, Activation failed..any one got any idea why? I have 2nd gen connected downstairs , and working fine.

AppleTV 2, iOS 5.0.1, Apple TV 720p plus a Apple TV 1080

Posted on Feb 9, 2013 7:58 AM

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Q: Activating Apple TV failed ?

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  • by Winston Churchill,Solvedanswer

    Winston Churchill Winston Churchill Feb 9, 2013 8:24 AM in response to Johno4u
    Level 10 (104,063 points)
    Apple TV
    Feb 9, 2013 8:24 AM in response to Johno4u
    1. You might try restarting the Apple TV by removing ALL the cables for 30 seconds.
    2. Also try restarting the router.
    3. If the problem persists, try a restore, you may want to try the previous procedures several times before doing this.
    4. If restoring from the Apple TV doesn't help, try restoring from iTunes using a USB cable.
  • by Johno4u,Helpful

    Johno4u Johno4u Feb 9, 2013 5:57 PM in response to Winston Churchill
    Level 1 (0 points)
    Feb 9, 2013 5:57 PM in response to Winston Churchill

    Thank you very much for your help, that done the trick , had to restore through iTunes , great it's working.thanks again, goodbye and good luck.  Johno.

  • by mopar07734,

    mopar07734 mopar07734 Jul 13, 2013 12:04 PM in response to Winston Churchill
    Level 1 (0 points)
    Jul 13, 2013 12:04 PM in response to Winston Churchill

    how do you "restore from itunes"?   My apple tv won't sign into my itunes and it also shows activation failed.   This is not a new set up, I've been using this for over a year and it's never given me this type of problem before..