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my ipod touch can't restore and update

my ipod touch 5 can't restore and update although i have download the ios 6.1 update to my itunes...help me please, my ipod touch 5 can't restore and update although i have download the ios 6.1 update to my itunes...help me please

iPod touch

Posted on Feb 9, 2013 9:23 AM

Reply
3 replies

Feb 9, 2013 9:47 AM in response to mcHakim

Maybe:

Restore loop (being prompted to restore again after a restore successfully completes)

Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .


Next try placing in DFU mode and then restoring.

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Then try restoring on another computer.

Last, make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

my ipod touch can't restore and update

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