Previous 1 2 3 4 5 Next 62 Replies Latest reply: Nov 22, 2015 4:14 PM by alohaalliance Go to original post Branched to a new discussion.
  • KiltedTim Level 9 Level 9

    DogDeadByRaven wrote:


    I did and guess what...not there. I had it set to sync to my google account thinking that would be an extra backup. Sync is on, try to resync it back and got 0 contacts back.

    Then you didn't set it up right.


    As for iCloud its free unless you actually back things up other than contacts then it costs.



    Which iCloud did not come on my phone

    It's been part of iOS since iOS 5. Maybe you should update more often.


    I'm not paying additional to avoid having to sync multiple times on multiple applications.

    You don't have to pay anything. Not to mention the fact that cloud syncing is automatic and happens over the air.


    1 sync one location. Its how all the other phones do it.

    Also false.

  • DogDeadByRaven Level 1 Level 1

    For the gmail sync whats to set up wrong? It asks for your google account then you turn on what you want to sync. Same exact settings worked perfectly on my Droid 2 previously.


    According to Apples own website if you use more than 5GB of storage on iCloud. Which is backing up anything beyond contacts unless you don't take pictures or anything you PAY FOR IT. So no it is not free beyond contacts I have 6.5GB of pictures on my phone so I would have to pay to back them up. I also deal with about 180 emails a day which takes up additional space, I dont use reminders or notes. So to backup more than my contacts would be Email and Documents, and Photos which would require me to pay to do so.


    So since you obviously do not read. I have more than 5GB of data, per Apple I would have to PAY for it. You only get 5GB free over 5GB is a pay for storage service.

    Google gives me 25GB of storage so I could never go over on it for the single purpose I have used it for because my phone is only 16GB.

    As for the 1sync one location apparently you have never owned an Android Phone or a Windows Phone. Both allow you to backup and sync everything to 1 location. My work phone thats an android syncs everything to one location, not applications and songs via iTunes, then contacts and data to another application. One location for backup plus an additional backup to your backup location.

  • KiltedTim Level 9 Level 9

    Sorry. You don't know what you're talking about.  Both my iPhone 5 and my iPad Mini back up to the same free 5GB iCloud account with no problems.


    Photos in iCloud don't count toward the backup quota. Apps don't count since they can be re-downloaded free from the app store (in app data counts). Music is not part of the backup.  Email messages are stored on the server (assuming you have IMAP or Exchange accounts) and are not part of the backup.


    So if you've got more than 5GB of data that needs to be backed up, you might want to take a look at the controls on the phone and see just what exactly is using up all that space.


    Tell you what... why don't you sell your iPhone and go buy an android phone.

  • Bruce Nitro Level 1 Level 1

    KiltedTim wrote:



    Tell you what... why don't you sell your iPhone and go buy an android phone.


    Tell you what, let's have people like DogDeadByRavenstay with iPhones.  If he leaves then it just opens up to more irrational dogmatic people like yourself who have no compassion with people who point out painful errors made by Apple.

  • jdoherty27 Level 1 Level 1

    This just happened to me as well.  My phone was acting up...when I would try to read an email it would just flip immediately to the home screen.  I turned the phone off and turned it right back on.....and now I don't have any contacts.  Hopefully I have this backed up somewhere.  I'd like an explanation on how this happens though!

  • bexy23 Level 1 Level 1

    This has just happened to me aswell.Poor show.And still no response from Apple???

  • diesel vdub Level 7 Level 7

    Considering this is a user to user technical support forum, no intelligent person would expect a response from Apple here.

  • Ifixstuff Level 1 Level 1

    It happened to me too, no restores or update or anything.  System resprung/refreshed and me contacts were gone.

    This happened several times. After getting extremely frustrated I called apple.


    The cause and solution are Aparently the Same thing, New software update.

    The helpful guy at apple told me there is some operating system conflict because I haven't updated to the latest iOS Software.

    When I said but it was fine before, he said that when there's a new iOS, some things can start working diffently which may cause things to become confused an glitch if we don't update.

    (not sure I 100% buy that since I didn't see how an untouched device (no installs or updates) can be aware of or effected by a new iOS) but The Apple guy assures me if I make sure I've updated iTunes an the my iOS. It should be cured.

    I haven't tried it yet, but will report back as soon as I'm able.

  • hiTech333 Level 1 Level 1

    just lost all my contacts this morning on Iphone 4g. I cant believe what im seeing

    right now! How does a phone just delete all your contacts?? My apps and internet have been resetting

    as well.  this phone also drops about 35-45% of my calls.

    Last Iphone I will ever buy or recommend.  Garbage!  as simple as that.

  • OliMo Level 1 Level 1

    The exact same thing just happened to me. I'm sorry, but people who say that it is users' fault, that we should have put our contacts on ICloud, or that we should have updated to the lastest version of iOS must be paid by Apple. That's a shame that they let a bug like that happened. Maaaann, if I would have received an email saying that I absoluty need to do the iOS update otherwise I would loose date, well I'd have done it. Now no contacts anymore and I feel lonely.

  • hiTech333 Level 1 Level 1

    i noticed a while later ALL my photos were

    gone as well.  piece of crap, no longer trust apple.

  • victormanuelc Level 1 Level 1

    I have the same problem with my iPhone many times now, all the sudden and whitout any reason my contacts were deleted, wich for me is a huge problem since i'm adding contacts every single day, thanks god i have a a backup program and i havent lost all my info, but it's a great problem that i wish could be solve for good. Any advice will be appreciated

  • House Doctor Level 1 Level 1

    This just happened to me too. Applications kept closing on their own so I turned my phone off and on again.


    After restart I noticed all my contact details have been deleted.

    I synced my phone but I'm not sure how I'm supposed to know my contact details are not backed up.

    As a new user of these forums it's interesting to note some aggressive responses to what appear to be genuine concerns 


    From what I've read this is a known bug?


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  • NARCHMAN Level 1 Level 1

    Can someone please get an answer on what the next & logical step to do???


    Sick of waking up every morning with contacts deleted and having to restore everynight!

    Everything else stays on the phone except for contacts.  I found syncios has been the best recovery tool.


    Do I just need to take the punt and put my iPhone 4 onto the new IOS 6 software, in which it has been proven to make iPhone 4 angry???


    Please Apple help out for once?


    Long live the Nokia 3200!

  • Oscarbell Level 1 Level 1



    If you have saved contacts in G mail you can restore from there.
    If you have saved contacts in other mail account you can restore from there.
    You can also restore contacts from social sites.
    Thus you have plenty of ways to get back your contacts.
    Some contacts are also saved in sim .
    If you had created a backup of contact then also restore from there.
    So use any one way of the above to restore the contacts.
    Make sure of having a antivirus in device.



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