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My iphone has deleted all my contacts (no syncing involved-just deleted all)

So today I tried opening my contacts to make a call and everytime I hit the green phone button it would just cut back to the home screen. Then the same thing happened when I tried to open text messages. I turned the phone off, then back on again and opened messages to find there was only numbers, no names. I opened contacts and there were no contacts to display. My iphone has deleted all of them, I had done nothing, no syncing, nothing involving icloud, it just did this for no apparent reason.

iPhone 3GS, iOS 6.1

Posted on Feb 9, 2013 9:12 AM

Reply
81 replies

Nov 3, 2017 12:04 PM in response to Steveneedstocomeback

Steveneedstocomeback wrote:


The point is there was a problem. I think you can agree? Especially when this thread is as long as the seven seas is about the same problem.

No, I don't agree that there's one problem. There's one symptom. Several people in the thread found ways to resolve their problem on their own. On this page alone, someone realized that the contacts were all still there, they just didn't have the correct group selected.


When people start saying "Apple did x", they tend to stop troubleshooting. Most of the time, the problem is not some systemic bug but something that can be resolved with a few basic procerdures. And it's not something that any update will fix so waiting around for Apple to "JUST FIX IT" is counterproductive.


Nothing you said to anyone in the news fixed your problem. And this is a very, very short thread.

Nov 3, 2017 12:39 PM in response to Steveneedstocomeback

Steveneedstocomeback wrote:


Try telling that to all the people that had this problem. This is not the only thread. Nextdoor community thread had over 100 people reporting this same problem. Try telling them that. Your post is laughable. You must be a Apple employee or blind to the facts l. No offense.

I'm not denying people have a problem. What I'm attempting to explain is that there are different causes, evidence for which is in this thread.


I'm not an Apple employee. But I am someone with the ability to read and do basic math (i.e. What percent of iPhone owners is 100 people?). What I have no patience or sympathy for are people who prefer a good conspiracy theory to actual problem solving.

Nov 3, 2017 3:19 PM in response to IdrisSeabright

Ive had many issues with this company, since I first bought this iphone 6? It has been swapped out at the store 3 times, in one month i spent 30 hours in their store, endless phone calls and emails??

And it still has problems they just refuse to fix,?

Theyve limped me along until now its out of warranty, and its awful, typing problems, cant listen to music, freezing, apps opening up on their own?? Camera doesnt work,

Its outragious how they ifnore this, im tired,

Reported them to the district attirney a year ago, they wont do any thing?

Apple is no longer the company Steve jobs ran,

Im getting a galaxy soon,

Also my new apple tv, glitchey as ****,

And they deleted 800 music videos from my account, “cant do a thing about it though.

Im furious

Feb 9, 2013 11:38 AM in response to Irishkid

I have been having the same problem—it's happened to me several times in the past few weeks. It's possible to restore the contacts by plugging the phone into your computer, right clicking on the phone icon in the itunes sidebar, and selecting "restore from backup." This will replace all of your contacts, text messages, notes, calander data and settings with what they were the last time you synced your phone. Not ideal, but it will get your contacts back. As for how to prevent it from happening, I have no idea; it's becoming a huge nuisance for me.

Apr 9, 2013 5:07 AM in response to Irishkid

So let me know if I'm mistaken from what I'm reading so far:


1. iPhones have a habit of just deleted contacts for no reason

2. No one from Apple has admitted this is an iPhone problem that can be fixed

3. Only solution users find is to have back-ups

4. No solution to address the actual problem, just restoring contacts


This is like having a leaky faucet and instead of fixing it I've just found a bucket to put underneath it that I'll have to change once in a while.

May 12, 2013 10:02 PM in response to Irishkid

All and all my iphone is worthless. I made 3 backups over the last few months of my phone. Well my phone kept closing out of every application so I turned it off and back on, Well all my contacts are now gone. I pluged it in to resync to my backups and wouldn't you know it itunes updated itself and in the process deleted all my backups. So now I have a worthless phone that has no contacts on it and no way to restore it without paying some company a bunch of money to get back contacts that itunes was supposed to have backed up. Android does not have any of these short comings. Back to Android it is.

My iphone has deleted all my contacts (no syncing involved-just deleted all)

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