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My new iMac (21.5" late 2012) runs slow and unresponsive

Hi,


Just bought a new iMac 21.5" (late 2012) about a week ago. I found that this iMac runs slow and really unresponsive. It took 10 second (apprx) to open system preferences, and more other. I found this very annoyed, compare to my last iMac. I know this new iMac has only 8GB memory (only!) and cannot be replaced. My stupid question is, if cannot modify my memory, than what should I do to make my iMac as responsive as I expected like the previous one?


If one of you guys can help me with this issue, I would be much more appreciate your kind.


Thx.

iMac, OS X Mountain Lion (10.8.2)

Posted on Feb 9, 2013 9:27 AM

Reply
16 replies

Feb 9, 2013 10:24 AM in response to santosohario

If this the new thin model iMacs, bring it back to Apple store and have them diagnose the issue!

It's a brand new iMac with AppleCare. Bring it back to Apple where you bought it.

These new 21 inch screen model iMacs are glued-up, sealed up, closed computing appliances, now.

The RAM is NOT upgradeable.

If you even think that you may have not gotten enough RAM to do the things you want to do with this iMac,

You have 14 days to return it for a full refund and order another new iMac with the full 16 GBs of RAM and anything else, you think may need for the future. Maybe faster CPU, more storage,,etc.

Feb 9, 2013 7:57 PM in response to rkaufmann87

@all:


Sorry for my bad english. I didn't install myself. Yes it's pre installed. But all occured after the pre installed, then I found that it took awhile to open folder like system prefereces.


I think I'm going to bring it back to apple as you all suggested. Then I might order a new iMac with higher memory.


Just wondering, why now apple made this 21.5" iMac not upgradeable, but we can do it with the 27"?


Thx all for being so kind helping me.

Feb 9, 2013 9:31 PM in response to santosohario

The 27" can have the memory upgraded by you nothing else. The 21" can't be upgraded on anything.


Something in your software or hardware is not right. 8 gig for moutain lion is plenty for almost all tasks. You can open activity monitor from the utilities folder and select the system memory tab, I bet you see plenty of free memory. If you don't, look in the window above and select all processes, then sort it by memory useage (click on the real memory column).


good luck

Feb 9, 2013 9:38 PM in response to santosohario

The only user upgradeable hardware in the 27 inch screen Macs is the RAM and it be upgraded cheaper through third party Mac RAM suppliers.

Everthing else about the 27 inch iMacs is not upgradeable later and you still need to make decisions about, the CPU, GPU and storage options AT THE TIME OF PURCHASE as these components aren't upgradeable at all later, ever, too!

Feb 9, 2013 10:58 PM in response to MichelPM

@MichelPM

Yes...I'm aware of that. But I'm still wondering, why happened now, and never happened with my previous iMac. I bought 2 years ago, added additional RAM easily, and ran perfectly. But now, with a new look, style and capabilities, why only 27" that we could modify? Doesn't it a set back? No offense. I just love apple soo much, so that's why I've concerned about this.


But one thing for sure is, it is my fool that I didn't reckon the information of "configurable" and "upgradeable" in the first place.

My new iMac (21.5" late 2012) runs slow and unresponsive

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