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cannot load gift card

Go to itunes, go to redeem, try to enter code and ipod resets half way through then retry. any suggestions?

iPod touch

Posted on Feb 9, 2013 10:13 AM

Reply
1 reply

Feb 9, 2013 10:15 AM in response to tad213

Try:

- Redeeming on a computer

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Go to Settings>Store (or iTunes and App store depending upon iOS version) and sing out and sign back in

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

cannot load gift card

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