1 Reply Latest reply: Feb 9, 2013 5:45 PM by e2pi_i
e2pi_i Level 1 Level 1 (0 points)

I'm trying to get my iBook (made in iBooks Author) up on the iTunes store and am stuck.

 

I now have an iTunes Connect account into which I can sign in.  When I try to use iTunes producer, and enter my login info (which works on the browser), it tells me

 

"There is a problem with your login information. To use this application, you must first sign in to iTunes Connect and sign the relevant contracts."

 

I'm not sure what a "relevant contract" would be.  I look at "Contracts, Tax, and Banking" at iTunes Connect, and there is one entry with Contract Type "Book". However, I can't request it (that is grayed out), and the "Legal Entity" pull down does not show me (as found in the "Manage Users"), but only shows "select".

 

I therefore can't seem to find a way to do anything to allow me to login with my book via Producer to get it "produced."

 

Does anyone know what is going on? 

 

The FAQ is a blank page, the "Contact us with questions" asks you to pull down a topic and has no topics there! Very clumsy path to publishing (comparing to CreateSpace, for example). After the ease of iBooks Author it's like hitting a brick wall at 100 mph.


iBook, OS X Mountain Lion (10.8.2)
  • e2pi_i Level 1 Level 1 (0 points)

    OK, I saw the link for the help video at the bottom - it helped.  I have to add a new entity.  I was fooled thinking I would already be there and that the entry was me, but it is apparently a general placeholder into which numerous entities can go.  For me this was not obvious at all, and I only figured that out by watching the video (which was not easy to spot!).

     

    I'll go through the process now and hopefully no more confusions.