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"you must first sign in to iTunes Connect and sign the relevant contracts": how?

I'm trying to get my iBook (made in iBooks Author) up on the iTunes store and am stuck.


I now have an iTunes Connect account into which I can sign in. When I try to use iTunes producer, and enter my login info (which works on the browser), it tells me


"There is a problem with your login information. To use this application, you must first sign in to iTunes Connect and sign the relevant contracts."


I'm not sure what a "relevant contract" would be. I look at "Contracts, Tax, and Banking" at iTunes Connect, and there is one entry with Contract Type "Book". However, I can't request it (that is grayed out), and the "Legal Entity" pull down does not show me (as found in the "Manage Users"), but only shows "select".


I therefore can't seem to find a way to do anything to allow me to login with my book via Producer to get it "produced."


Does anyone know what is going on?


The FAQ is a blank page, the "Contact us with questions" asks you to pull down a topic and has no topics there! Very clumsy path to publishing (comparing to CreateSpace, for example). After the ease of iBooks Author it's like hitting a brick wall at 100 mph.

iBook, OS X Mountain Lion (10.8.2)

Posted on Feb 9, 2013 5:37 PM

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Posted on Feb 9, 2013 5:45 PM

OK, I saw the link for the help video at the bottom - it helped. I have to add a new entity. I was fooled thinking I would already be there and that the entry was me, but it is apparently a general placeholder into which numerous entities can go. For me this was not obvious at all, and I only figured that out by watching the video (which was not easy to spot!).


I'll go through the process now and hopefully no more confusions.

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Question marked as Best reply

Feb 9, 2013 5:45 PM in response to e2pi_i

OK, I saw the link for the help video at the bottom - it helped. I have to add a new entity. I was fooled thinking I would already be there and that the entry was me, but it is apparently a general placeholder into which numerous entities can go. For me this was not obvious at all, and I only figured that out by watching the video (which was not easy to spot!).


I'll go through the process now and hopefully no more confusions.

"you must first sign in to iTunes Connect and sign the relevant contracts": how?

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