Support recommended that my niece take out the battery in her 4S. How does she do this?
That is not a user-authorised action. When you open the unit, you can no longer get an out-of-warranty replacement and must buy a full new unit. Why did "support" advise, and which suport?
I don't know why she was advised to take out the battery. I passed along all of your information to her. Thank you very much.
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